Higher Clerical Officer - Respiratory

NHS National Services Scotland; Airdrie; On-site; GBP 25,000 - 30,000; Full time

Job summary

NHS Lanarkshire is seeking a Higher Clerical Officer for the Sleep Apnoea Project. This full-time role involves providing comprehensive administrative support, supervising staff, and ensuring efficient service delivery in a healthcare setting. The position offers opportunities for skill development and career progression.

Benefits

Generous annual leave

NHS pension scheme

Paid sick leave

Occupational health services

Counselling services

Work-life balance policies

Qualifications

• Experience in administrative and clerical roles required.
• Full UK/EU/EEA driving licence needed where applicable.

Responsibilities

• Provide administrative and clerical support to staff.
• Supervise clerical staff and support line manager.

Skills

Supervisory skills

Interpersonal skills

Customer care skills

Communication skills

Organisational skills

Planning skills

Ability to prioritise

IT skills

Education

Higher Grade level

Tools

Microsoft Office

Job description

The Role

An opportunity has arisen for a Higher Clerical Officer within Respiratory for the Sleep Apnoea Project, for a 12-month period. In this role, you will provide comprehensive administrative and clerical support to clinical and non-clinical staff to ensure the smooth running of the service. You may also supervise clerical staff and support the line manager where appropriate.

NHS Lanarkshire

Join NHS Lanarkshire and be part of a team that puts patients at the heart of healthcare. We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire, providing hospital, primary healthcare, and social care services.

What you'll need to bring

• Experience in administrative and clerical roles
• Educated to Higher Grade level
• Supervisory skills
• Strong interpersonal and customer care skills
• Excellent communication skills
• Good organisational and planning skills
• Understanding of procedures and processes
• Ability to prioritise and work independently under pressure
• Proficient IT skills, including Microsoft Office
• Commitment to confidentiality, diplomacy, and discretion

Please note: A full UK/EU/EEA driving licence is required where applicable.

Additional desirable skills

• NHS admin and clerical experience
• Knowledge of TrakCare, Clinical Portal, PRL Waiting List management
• Experience with Waiting List Operations and Appointment Booking
• Excellent time management skills
• Ability to work independently

Contract details

This is a fixed-term or secondment opportunity for 12 months, full-time (37 hours per week). Candidates currently employed within NHS Lanarkshire need written approval from their line manager to apply for secondment.

Location and working pattern

The role is based in the Respiratory Department at University Hospital Monklands. Shortlisted candidates may be considered for similar roles at other locations.

Interested in learning more?

Please contact Carol Dickson at [e-mail] for more information. For application or recruitment queries, contact Lynn Deas at [e-mail].

Why choose NHS Lanarkshire?

We offer a supportive environment with opportunities for skill development and career progression. Benefits include generous annual leave, NHS pension scheme, paid sick leave, occupational health, counselling services, and work-life balance policies.

Further information

Refer to the Job Description for role specifics, and visit our recruitment webpage for more details on the application process and our services.