Higher Clerical Officer - OPAT

NHS National Services Scotland; Airdrie; On-site; GBP 22,000 - 26,000; Full time

Job summary

An opportunity for a Higher Clerical Officer in the OPAT Nursing Team at NHS Lanarkshire. This role involves providing key administrative support, supervising staff, and ensuring efficient service delivery in a patient-centered environment. Ideal candidates will have strong communication skills, administrative experience, and a commitment to confidentiality.

Benefits

Annual Leave

Public Holidays

NHS Pension Scheme

Sick Leave

Occupational Health

Counseling

Work-Life Balance Policies

Qualifications

• Experience in administrative and clerical roles.
• Ability to prioritize and work independently under pressure.

Responsibilities

• Provide comprehensive administrative and clerical support.
• Supervise clerical staff and support the line manager.

Skills

Interpersonal Skills

Customer Care

Communication

Organizational Skills

Planning Abilities

IT Skills

Confidentiality

Education

Higher Grade Education

Tools

Microsoft Office

Job description

The Role

An opportunity has arisen for a Higher Clerical Officer for the OPAT Nursing Team. In this role, you will provide comprehensive administrative and clerical support to clinical and non-clinical staff to ensure the smooth running of the service. You may also supervise clerical staff and support the line manager where appropriate.

NHS Lanarkshire

Would you like to work with NHS Lanarkshire? Join Team Lanarkshire and be part of our patient-centered healthcare services.

We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire. Our services include hospital-based acute services across three main sites, corporate support, and integrated primary healthcare and social care through the North and South Lanarkshire Health and Social Care Partnerships.

What you'll need to bring

• Experience in administrative and clerical roles
• Higher Grade education
• Staff supervision skills
• Strong interpersonal and customer care skills
• Excellent communication skills
• Organizational and planning abilities
• Knowledge of procedures and processes
• Ability to prioritize and work independently under pressure
• Proficiency in Microsoft Office and IT skills
• Commitment to confidentiality, diplomacy, and discretion

Note: A full UK/EU/EEA driving license is required where applicable.

Preferred experience

• NHS administrative experience
• Experience with Trakcare and outpatient management
• Knowledge of clinical portals and nursing support systems
• Experience with waiting list operations and appointment booking
• Time management and ability to work unsupervised

Contract details

Fixed-term for 12 months, full-time (37 hours per week).

Applicants must have written approval from their line manager for secondment applications.

Location and work pattern

Based at University Hospital Monklands within the OPAT Nursing Team. Shortlisted candidates may be considered for similar roles in other locations.

Interested in learning more?

Contact Carol Taudien, Operational Admin Manager at [e-mail] for more information. For application or recruitment queries, contact Lynn Deas at [e-mail].

Why join NHS Lanarkshire?

Enjoy a supportive environment with opportunities for skill development and career progression. Benefits include annual leave, public holidays, NHS Pension Scheme, sick leave, occupational health, counseling, and work-life balance policies.

Additional information

Refer to the job description for more details. Please review our recruitment webpage for further information. Ensure your application is complete and submitted early, as applications close at midnight on the specified date.