Higher Clerical Officer - OPAT

NHS Scotland; Airdrie; On-site; GBP 25,000 - 30,000; Full time

Job summary

NHS Scotland is seeking a Higher Clerical Officer to join the OPAT Nursing Team. The role involves providing administrative support to clinical staff, supervising clerical staff, and ensuring efficient service operations. Ideal candidates will have strong communication and organizational skills, along with relevant administrative experience.

Benefits

27 days annual leave plus public holidays

NHS Pension Scheme with life insurance

Paid sick leave and occupational health services

Employee counselling and work-life balance policies

Qualifications

• Experience in administrative and clerical roles.
• Ability to supervise staff.
• Maintain confidentiality and discretion.

Responsibilities

• Provide comprehensive administrative and clerical support.
• Supervise clerical staff and support the line manager.
• Ensure smooth service operations.

Skills

Interpersonal Skills

Customer Care Skills

Communication Skills

Organizational Skills

IT Proficiency

Education

Higher Grade Level Education

Tools

Microsoft Office

Job description

Join to apply for the Higher Clerical Officer - OPAT role at NHS Scotland

The Role

An opportunity has arisen for a Higher Clerical Officer within the OPAT Nursing Team. You will provide comprehensive administrative and clerical support to clinical and non-clinical staff to ensure smooth service operations. You may also supervise clerical staff and support the line manager where appropriate.

About NHS Lanarkshire

We serve a population of 655,000 across rural and urban communities in North and South Lanarkshire. Our services include acute hospital services, corporate support, and integrated health and social care partnerships, all committed to putting patients first.

Requirements

• Experience in administrative and clerical roles
• Educated to Higher Grade level
• Ability to supervise staff
• Strong interpersonal and customer care skills
• Excellent communication skills
• Good organizational and planning skills
• Understanding of procedures and processes
• Ability to prioritize and work independently under pressure
• Proficient in IT, including Microsoft Office
• Maintain confidentiality, diplomacy, and discretion

Note: A full UK/EU/EEA driving license is required where applicable.

Desirable Skills

• NHS administrative experience
• Experience with TrakCare and outpatient management
• Knowledge of clinical portals and scheduling systems
• Experience working independently and managing time effectively

Contract Details

Fixed-term for 12 months, full-time (37 hours/week). Applicants must have prior written approval from their line manager for secondment applications.

Location and Working Pattern

Based in the OPAT Nursing Team at University Hospital Monklands. Similar roles may be considered in alternative locations.

Additional Information

For more details, refer to the Job Description or our recruitment webpage. For inquiries, contact Carol Taudien at [e-mail] or Lynn Deas at [e-mail].

Benefits

• Minimum 27 days annual leave plus public holidays
• NHS Pension Scheme with life insurance
• Paid sick leave and occupational health services
• Employee counselling and work-life balance policies

Application Tips

• Apply early; applications close at midnight on the deadline date.
• Use supported browsers like Chrome or Edge.
• Ensure all responses in your application are your own work.

Legal and Equal Opportunities

NHS Lanarkshire promotes diversity and is committed to equal opportunities. Candidates should check UK work eligibility before applying.