Higher Clerical Officer (Breast Screening)

East Kent Hospitals University NHS Foundation Trust; Canterbury; On-site; GBP 21,000 - 30,000; Full time

Job summary

East Kent Hospitals University NHS Foundation Trust is seeking a Higher Clerical Officer (Breast Screening) to provide essential administrative support within the Radiology team and Kent Canterbury Breast Screening Unit in Canterbury. The role combines secretarial duties, data entry, and monitoring of patient pathways with a focus on accuracy, organisation, and teamwork to ensure smooth patient flow.

The post requires at least 2 years of admin experience, GCSEs, and NHS environment exposure;

Qualifications

• Basic numeracy and literacy (GCSE or equivalent).
• RSA/NVQ3 or equivalent.

Responsibilities

• Book patients from waiting lists and maximise capacity.
• Provide reception and admin support; manage workload for self and team.
• Maintain paper and electronic systems; liaise with stakeholders.

Skills

Prioritisation

Communication

Attention to detail

Word processing

Spreadsheets

Typing speed

Education

GCSE/NVQ3

RSA/NVQ3

Tools

Microsoft Office

Patient Administration Systems

Job description

East Kent Hospitals University NHS Foundation Trust

Higher Clerical Officer (Breast Screening)

The closing date is 30 November 2026

The Breast Screening and Imaging Department are looking for a dedicated, enthusiastic, dynamic and competent individual to join their innovative, forward thinking, passionate team who strive to ensure patient care is at the forefront of our service.

As part of the role the post holder will some undertake secretarial duties, some data entry functions and close monitoring of patients' pathways. The ideal candidate will be diligent, motivated and attentive with experience of managing their own workload but also able to work as part of a close team.

Please note previous candidates need not apply.

PLEASE NOTE - WE CANNOT OFFER SPONSORSHIP FOR THIS ROLE. If you hold a Graduate/Post Study work visa, you will only be able to work this role fixed term until the expiry date of your visa.

Main duties of the job

The post-holder will be part of the trust wide Radiology team and will manage the day to day responsibilities for booking patients from the waiting list and maximising capacity utilisation as well as undertaking reception and other administration duties within the Kent and Canterbury Breast Screening Unit.

The post holder will be expected to provide a flexible resource to support teams in the provision of services. This includes organisation of own and other team members work. Duties may include contact with front line service users, members of the public and other external stakeholders. This post will include organisation and maintenance of effective systems (paper based and electronic).

About us

We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.

PLEASE NOTE - WE CANNOT OFFER VISA SPONSORSHIP FOR THIS ROLE. Applications are welcome from candidates who already hold an independent right to work in the UK and do not require sponsorship, such as those on a Dependent Partner/Spouse visa. However, we are unable to consider applicants who require visa sponsorship now or in the future, including those currently holding a Graduate Visa (Post-Study Work Visa) where ongoing sponsorship would be required to continue employment.

Job responsibilities

Please scroll down to access the full Job Description and Person Specification located in Documents to download.

If you have further queries please dont hesitate to contact the line manager using the contact details below.

Qualifications

• Basic numeracy & literacy (Maths and English) qualifications GCSE or equivalent
• RSA / NVQ 3 or equivalent

Experience

• Minimum of 2 years administration experience
• Experience in customer facing role
• Experience of formal minute taking
• Experience of NHS/Health Care environment
• Working in and for a team

Skills

• Ability to prioritise and organise own workload
• IT skills: Keyboard skills, ability to use spread sheets, preparation of documents to high quality using WORD
• Accuracy - pays attention to detail
• Ability to interact with colleagues and other stakeholders courteously.
• Ability to communicate clearly, both written and verbally
• Ability to track information
• To develop new skills and contribute to the improvement of the service provided

Knowledge

• Knowledge of Microsoft Office packages e.g. Word, Excel, Access and internal systems.
• Understanding of the Data Protection Act 1998
• Understanding of patient pathways
• Knowledge of the Patient Administration Systems

Other requirements

• Upholds and models the Trust values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Kent Hospitals University NHS Foundation Trust