Higher Clerical Officer

NHS Ayrshire & Arran; Beckford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Annual Leave 35 days incl. publichols

NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is hiring for an Administrative and Clerical role to support clinical and non-clinical services. You will handle general reception duties, switchboard, mail, photocopying and filing, and help maintain smooth daily operations.

The role may involve supervising junior clerical staff and assisting the line manager. Ideal candidates will have prior administrative experience, be educated to Higher Grade, and demonstrate strong customer care and organisational skills.

Qualifications

• Experience performing administrative and clerical tasks in a professional environment.
• Strong organisation and prioritisation skills.
• Excellent interpersonal and customer care abilities.

Responsibilities

• Provide comprehensive administrative and clerical support to clinical and non-clinical staff.
• Supervise clerical staff where appropriate and support line manager.
• General reception duties and operating switchboard.
• Sort and distribute mail, photocopying, faxing, filing.
• Maintain daily departmental requirements to ensure smooth operations.

Skills

Administrative & Clerical experience

Education

Higher Grade education

Job description

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

About The Organisation

Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.

We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.

The Role

To provide comprehensive Administrative and Clerical support to clinical and non-clinical staff in order to ensure the smooth running of the service.

Where appropriate, supervise clerical staff and provide support to line manager.

In This Key Role, You Will

• General reception duties.
• Switchboard.
• Sort and distribute incoming and outgoing mail.
• Photocopying
• Faxing.
• Filing.
• Day to day maintenance of departmental requirements to ensure the smooth running of the department.

What You'll Bring

• work experience in an Administrative and Clerical role.
• Educated to Higher Grade level.
• Ability to supervise staff.
• Well developed interpersonal skills in customer care.

What We Offer

As a valued employee of NHS Lanarkshire, you can enjoy an extensive range of benefits including:

• Annual Leave - 35 days including public holidays
• Generous NHS pension scheme
• Annual incremental salary progression
• Paid sick leave increasing with length of service
• NHS discounts and more.

NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent - regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.

• Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children’s settings.

For informal discussion, please contact Angela Rae, Assistant OSM on [e-mail]

If you have any questions about the recruitment process or require support with your application, contact Adnan Saddique, Recruitment Administrator on [e-mail]