High-Value Electronics Quality Inspector

JD.COM INTERNATIONAL UK LTD; Milton Keynes; On-site; GBP 28,000 - 36,000; Full time

Job summary

JINGDONG Logistics in the UK seeks a Quality Inspector to join our Reverse Logistics team in Milton Keynes. You will inspect high-value consumer electronics, perform functionality tests, and identify tampering or faults to ensure accurate assessment and processing.

You will document results with photos and videos, follow SOPs, and support improvements to inspection standards. Prior electronics inspection or repair experience and a meticulous approach are essential.

Qualifications

• Experience in electronics inspection or repair.
• Strong attention to detail with high accuracy.
• Ability to document findings clearly and thoroughly.

Responsibilities

• Receive and inspect high-value returned electronics (phones, GPUs, consoles, etc.).
• Perform serial/IMEI verification, cosmetic and functional checks per SOPs.
• Identify tampering, substitutions, missing parts and other anomalies.
• Disassemble and test hardware when required for suspicious items.
• Support authenticity verification and investigations of fraudulent returns.
• Maintain accurate inspection records with photos/videos and system entries.
• Determine disposition: stock, refurbishment, second-hand grading, disposal.

Skills

Electronics inspection

Quality testing

Fault diagnosis

Attention to detail

Record keeping

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage. Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross‑border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint. Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

About The Team

You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Job Purpose

We are looking for a Quality Inspector to join our Reverse Logistics team, responsible for inspecting and assessing high-value returned consumer electronics, including mobile phones, graphics cards, gaming consoles and other electronic products. The role will focus on product inspection, functionality testing, fraud and abnormality identification, and ensuring returned products are accurately assessed and processed.

Key Responsibilities

• Receive and inspect high-value returned electronics, including mobile phones, graphics cards, gaming consoles and other consumer electronic products.
• Conduct inspections in accordance with SOPs, including serial number/IMEI verification, cosmetic condition, functionality, accessories and packaging completeness.
• Identify product substitution, tampering, component replacement, counterfeit products, missing parts and other abnormalities.
• Carry out further disassembly, hardware and performance testing for suspicious or abnormal products where required.
• Support authenticity verification and investigation of potentially fraudulent returns.
• Maintain accurate inspection records and supporting evidence, including photographs and videos, and record results correctly in the relevant systems.
• Determine the appropriate product disposition based on inspection results, including return to stock, refurbishment or repair, second-hand grading, exception handling or disposal.
• Review recurring abnormal return cases and support improvements to inspection standards, SOPs and risk-identification processes.

Requirements

• Previous experience in electronic product inspection, testing or repair, particularly with mobile phones, computers, graphics cards, gaming consoles or similar products.
• 2+ years of relevant experience is preferred.
• Good understanding of consumer electronics hardware, product functionality and basic fault diagnosis.
• Ability to identify signs of tampering, component replacement, product substitution, missing parts and other abnormalities.
• Experience in electronics repair, refurbishment, quality inspection or used‑electronics assessment is highly desirable.
• Strong attention to detail and a high level of accuracy.
• Good problem-solving and analytical skills.
• Ability to maintain clear and accurate inspection records and supporting evidence.
• No specific professional certification is required.

About us

At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale. Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose. So let's do this. Let's deliver joy.