Senior Installation Engineer

JD.COM INTERNATIONAL UK LTD; Coventry; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Compensation package

Equal opportunity employer

Job summary

JINGDONG Logistics is seeking a Senior Engineer in the UK to bridge complex electrical requirements with premium customer delivery. You will manage high-spec installations, including smart home integration and EV charging points, in domestic environments.

You will lead, develop and mentor junior team members and depot managers, ensuring compliance with regulations and our internal quality benchmarks. Regular travel to depots and customers’ homes is required, with a competitive compensation

Qualifications

• Fully qualified Electrician with solid domestic electrical experience.
• Up-to-date 18th Edition (BS 7671) qualification essential.
• Proven track record in domestic electrical work and appliance installation.

Responsibilities

• Lead electrical installations and sign off on complex connections in domestic environments.
• Provide expert demonstrations to turn installations into premium client experiences.
• Mentor junior installers and apprentices on-site to raise technical skills.
• Perform spot checks and audits to meet 18th Edition standards and internal quality benchmarks.
• Maintain certification records and ensure health and safety protocols are followed.

Skills

Electrical installations

Leadership

Mentoring

Education

NVQ Level 3

City & Guilds 2365

Equivalent qualification

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience.

Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.

Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement.

Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

About the Role

As a Senior Engineer, you are the bridge between complex electrical requirements and seamless customer delivery. You will manage high-specification installations, which may include smart home integration, EV charging points, and premium integrated appliances.

All while ensuring our work complies with the latest regulations. You will also lead, develop and mentor junior team members, and depot managers ensuring best practice, quality and regulations are followed.

Key Responsibilities

• Lead Electrical Installations: Execute and sign off on complex electrical connections and installations in domestic environments.


• Customer Excellence: Provide expert-level product demonstrations, turning a technical installation into a premium experience for the client.


• Technical Mentorship: Act as a dedicated mentor to junior installers and apprentices, conducting on-site coaching and mentoring to elevate the team's technical skills.


• Quality Assurance: Perform spot checks and audits on installations to ensure they meet both 18th Edition standards and our own rigorous internal benchmarks.


• Compliance: Maintain accurate certification records and ensure all health and safety protocols are strictly followed by the crew.

About You

• Qualifications: Fully qualified Electrician (e.g., NVQ Level 3, City & Guilds 2365, or equivalent).


• Regulations: Up-to-date 18th Edition (BS 7671) qualification is essential.


• Experience: Proven track record in domestic electrical work and appliance installation.


• Leadership Mindset: A natural ability to teach others and a passion for developing the next generation of engineers.


• Licensing: A clean UK driving license (experience with 3.5t vehicles is a plus).

This role will involve regular travel to depots and customers’ homes.

Benefits

• Compensation and benefits package, highly competitive


• We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

About us

What started as one bold idea in China has grown into one of the world's most trusted technology and supply chain businesses. Today, JD.com (JINGDONG) serves more than700 million customers, using technology, logistics and innovation to create smarter, faster and more connected experiences. From retail and logistics to technology, healthcare and beyond, we're solving real-world challenges and making everyday life easier.

Our global business

Our teams work across 20+ countries and regions, building smarter supply chains and helping businesses and communities connect across borders. From technology hubs and retail operations to logistics networks and corporate teams, we're creating opportunities to learn, collaborate and make an impact on a global scale.

Whether you're joining us in Europe, the Middle East, Asia or the Americas, you'll be part of one global team working towards a shared purpose.

So let's do this. Let's deliver joy.