High-Performance Culture Leader | OKRs, Growth & Coaching

Smart Currency Exchange; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services company in London seeks a High-Performance Manager to foster a culture of excellence. This role involves setting performance standards, coaching managers, and building a high-performance environment. Candidates should have at least 5 years in a performance-focused role and experience in fast-paced settings, preferably in business or sports. The position offers a full-time opportunity in Hammersmith.

Qualifications

• Minimum 5 years in a performance-focused role within business, sport, or coaching.
• Proven track record of implementing performance frameworks and enabling growth.
• Experience working in fast-paced, high-achieving teams.
• Exposure to structured development practices, including coaching, OKRs, mentoring, or behavioural feedback.

Responsibilities

• Provide clarity on what High Performance is and that it is expected.
• Ensure all employees have clear OKRs, KPIs, and role expectations.
• Roll out “What Good Looks Like” standards and performance scorecards.
• Lead structured performance reviews, calibrations, and recognition processes.
• Deliver gamification and peer-feedback initiatives to drive performance culture.
• Implement growth plans for high-potential employees and improvement plans for underperformance.
• Coach managers and individuals on performance standards, feedback, and development.

Skills

Understanding what High Performance Looks Like

High Energy, drive, grit and work ethic

Strong understanding of performance systems

Skilled coach with experience supporting individual and team development

Confident in enabling and challenging line managers

Results-oriented, pragmatic, and process-driven

High cultural awareness; able to embed high performance within values-led environments

Comfortable using performance and learning data to inform decisions

Strong facilitation, feedback, and presentation skills

Job description

A financial services company in London seeks a High-Performance Manager to foster a culture of excellence. This role involves setting performance standards, coaching managers, and building a high-performance environment. Candidates should have at least 5 years in a performance-focused role and experience in fast-paced settings, preferably in business or sports. The position offers a full-time opportunity in Hammersmith.