Senior Operations Manager

The FISER Group; Manchester; On-site; GBP 120,000 - 160,000; Full time

Job summary

An international consulting firm is seeking a high-impact operator to drive strategic alignment and operational excellence. This newly created role involves collaborating with the COO and UK department heads to ensure operational efficiency, compliance, and risk management. The ideal candidate will have a strong background in supporting senior executives, strategic planning, and stakeholder management. This position offers the opportunity to influence key decisions and cultivate a high-performance culture across the organization.

Qualifications

• Proven experience supporting senior executives in business management or operations.
• Exceptional influencer who builds trusted relationships quickly.
• Strategic thinker capable of developing actionable plans.
• Financially sharp with budgeting, forecasting and performance analysis.
• Project leader delivering cross-team initiatives at pace.
• Clear communicator able to simplify complexity and influence at all levels.

Responsibilities

• Drive a high-performance culture across the business.
• Partner with leaders to shape and deliver divisional strategy.
• Oversee daily operations ensuring efficiency and compliance.
• Partner with senior leaders to shape divisional strategy and track progress.
• Represent CEO/COO in key meetings, ensuring clarity and follow-through.
• Oversee daily operations, ensuring efficiency, risk management, and standards.
• Lead cross-functional projects and support financial planning, budgeting and profitability analysis.
• Produce high-quality reports, presentations, and leadership communications.

Skills

Stakeholder influencing

Strategic planning

Budgeting and forecasting

Communication

Project leadership

Problem solving

Education

Graduate or professional qualification

Job description

Overview

We’re looking for a high-impact operator to report to the COO (and work closely with the CEO) of this international, PE-backed consulting & advisory business continue to drive strategic alignment, operational excellence, and a high-performance culture across the business. If you thrive in fast-paced, senior-level environments and love turning ideas into action — this role is for you.

What You’ll Do

This is a newly created role, so first you will work closely with the COO to agree the areas of responsibility and priorities based around your respective skills and expertise.

You will work closely with 30+ UK department heads as well as communicating, listening and working with global stakeholders to ensure that the design, implementation and delivery of strategic plans including analysing operational and budgetary progress and outcomes.

In summary…

• Drive a high-performance culture and ensure teams stay aligned with strategic priorities.
• Partner with senior leaders to shape and deliver divisional strategy, tracking progress and driving improvement.
• Represent the CEO/COO in key internal and external meetings, ensuring clarity, influence, and strong follow-through.
• Oversee daily operations — ensuring efficiency, compliance, risk management, and consistent standards across the division.
• Lead cross-functional projects and support financial planning, including budgeting, forecasting, and profitability analysis.
• Produce high-quality reports, presentations, and leadership communications that guide decision-making.

Person Requirements

The successful candidate is likely to be a graduate and/or professionally qualified, but could come from a variety of backgrounds. You may have qualified / practiced in areas as diverse as finance, legal, commercial, operations, consulting, people and more - but the key is your positive attitude to continuous improvement and and your commitment to delivering it while developing strong stakeholder relationships at all levels through to Board. It is likely that some of the following statements will resonate with you…

• Proven operator with experience supporting senior executives in business management or operations within legal or professional services.
• Exceptional stakeholder influencer who builds trusted relationships fast and handles senior interactions with confidence.
• Strategic thinker able to turn vision into structured, actionable, measurable plans.
• Financially sharp, comfortable with budgeting, forecasting, and performance analysis.
• Project leader with a track record of delivering complex, cross-team initiatives at pace.
• Clear, compelling communicator able to cut through complexity and influence at all levels.
• Proactive problem-solver with analytical strength and a “make it happen” mindset.

This business is hungry & growing, this role is there to be designed and delivered. A 2 dimensional job advert does not accurately explain the possible - so apply for a more detailed, confidential discussion.