HGV Service Planner & Admin | Bonus + Training

Auto Skills UK; Reading; On-site; GBP 29,000 - 31,000; Full time

Benefits offered by this job

30 days holiday

Bonus

Manufacturer training

Pension scheme

EV Salary Sacrifice Scheme

Job summary

Auto Skills UK is seeking a Service Planner / Administrator in Reading. This role involves managing workshop bookings, supporting customers throughout the repair process, and ensuring the smooth operation of the Service Department.

The ideal candidate should have experience in automotive service administration and a strong focus on customer service. Benefits include a salary up to £31,000, bonuses, and career development opportunities.

Qualifications

• Previous experience in a Service Advisor, Service Administrator, or similar role.
• Automotive, HGV, or LCV experience is highly advantageous.
• Excellent communication skills and a proactive attitude.

Responsibilities

• Book vehicles in for servicing, maintenance, and repairs.
• Manage workshop bookings and maximize available capacity.
• Contact customers to arrange appointments and updates.

Skills

Customer service skills

Organisational abilities

Attention to detail

Workshop planning

Problem-solving skills

Job description

Auto Skills UK is seeking a Service Planner / Administrator in Reading. This role involves managing workshop bookings, supporting customers throughout the repair process, and ensuring the smooth operation of the Service Department.

The ideal candidate should have experience in automotive service administration and a strong focus on customer service. Benefits include a salary up to £31,000, bonuses, and career development opportunities.