HGV Parts Service Advisor – Growth, Bonus & Benefits

The Engage Partnership Limited; Exeter; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Quarterly bonus scheme

25 days holiday (with more available to buy)

Company car scheme

Pension

Private Medical

Health Cash Plan

Job summary

The Engage Partnership Limited is seeking a Service Advisor based in Exeter. This role serves as a vital link between customers and the technical team, enhancing service experiences and maximizing efficiency in the workshop.

The ideal candidate will have strong customer service skills, preferably with experience in the commercial vehicle sector. Perks include a quarterly bonus scheme, 25 days holiday, and a company car scheme.

Qualifications

• Strong customer service skills with a consultative approach.
• Previous experience in the commercial vehicle/automotive industry is desirable.
• Willingness to develop product knowledge.

Responsibilities

• Serve as the link between customers and the technical team.
• Advise customers on appropriate HGV parts and components.
• Process orders via telephone, email, and in-person.
• Utilise parts catalogues and technical systems.
• Maintain accurate stock records and assist with inventory management.

Skills

Customer service skills

Technical aptitude

Data entry skills

Problem-solving abilities

Job description

The Engage Partnership Limited is seeking a Service Advisor based in Exeter. This role serves as a vital link between customers and the technical team, enhancing service experiences and maximizing efficiency in the workshop.

The ideal candidate will have strong customer service skills, preferably with experience in the commercial vehicle sector. Perks include a quarterly bonus scheme, 25 days holiday, and a company car scheme.