Heritage Volunteer Engagement Lead (Part-Time, Paid)

Arts Council England; Salisbury; Hybrid; GBP 14,000 - 19,000; Part time

Job summary

The Salisbury Museum is seeking a part-time, paid Volunteer Co-ordinator to recruit, train and manage a diverse team of over 200 volunteers. You will help volunteers find their place across galleries, events and activities, ensuring visitors feel welcome and valued.

Based in Salisbury, the role focuses on recruiting from local communities, delivering training, maintaining records and safeguarding, with the aim of expanding local and national engagement and attracting a younger audience.

Qualifications

• Experience of recruiting, supporting or managing volunteers.
• Excellent interpersonal skills with the ability to build relationships with people of all ages and backgrounds.
• Organised with good attention to detail and record keeping.
• Confident written and verbal communication.
• Ability to plan and deliver training.
• Good IT skills, including email and spreadsheets.
• Enthusiasm for heritage, history or the arts.
• Commitment to equality, diversity and inclusion.
• Experience in a museum, heritage or cultural setting.
• Understanding of volunteer policy and safeguarding practice.

Responsibilities

• Recruit volunteers from the local community and beyond, using a range of channels.
• Plan and deliver induction and ongoing training for volunteers.
• Manage and support volunteers across visitor engagement, collections administration, gardening, learning and schools activities, and events.
• Match volunteers' skills and interests to roles, and keep role descriptions up to date.
• Maintain volunteer records, rotas and communications.
• Work with colleagues across the museum to identify new volunteering opportunities.
• Oversee volunteer wellbeing, safeguarding and health and safety requirements.
• Recognise and celebrate volunteers' contributions.
• Report on volunteer numbers, impact and feedback.
• Be an integral part of the staff team and support colleagues as needed.

Skills

Volunteer recruitment

Volunteer support

Volunteer management

Interpersonal skills

Training delivery

IT skills

Equality & inclusion

Tools

Email

Spreadsheets

Job description

The Salisbury Museum is seeking a part-time, paid Volunteer Co-ordinator to recruit, train and manage a diverse team of over 200 volunteers. You will help volunteers find their place across galleries, events and activities, ensuring visitors feel welcome and valued.

Based in Salisbury, the role focuses on recruiting from local communities, delivering training, maintaining records and safeguarding, with the aim of expanding local and national engagement and attracting a younger audience.