Helpdesk & Facilities Support (25hrs/wk, weekends)

Catch 22; Grays; On-site; GBP 12,500 - 18,000; Part time

Job summary

Catch 22 is recruiting for a Business Support Assistant - Helpdesk at a busy public building in Grays, Essex. The role focuses on supporting maintenance, compliance and helpdesk operations with a strong customer service emphasis.

The role involves logging and monitoring maintenance tasks, updating CAFM systems, assisting with health and safety compliance and delivering excellent service to site users. 25 hours per week on a rota, including weekends, with early starts from 6:30am and late

Qualifications

• Experience in administration, helpdesk, facilities or customer service is advantageous.

Responsibilities

• Log and monitor maintenance tasks.
• Update CAFM systems to track work.
• Support health and safety compliance activities.
• Provide excellent customer service to building users.

Skills

Administration

Helpdesk

Customer service

Tools

CAFM systems

Job description

Catch 22 is recruiting for a Business Support Assistant - Helpdesk at a busy public building in Grays, Essex. The role focuses on supporting maintenance, compliance and helpdesk operations with a strong customer service emphasis.

The role involves logging and monitoring maintenance tasks, updating CAFM systems, assisting with health and safety compliance and delivering excellent service to site users. 25 hours per week on a rota, including weekends, with early starts from 6:30am and late