Helpdesk Administrator – Oxford (3-Month Contract)

Boden Group; Oxford; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Three-month temporary contract

Oxford location

8am–5pm shift

Job summary

Boden Group in Oxford is seeking a Helpdesk Administrator to provide day-to-day admin support on a busy helpdesk. The role includes logging calls, creating tickets, raising purchase orders, and coordinating compliance documentation. It is a three-month temporary contract with Monday–Friday, 8am–5pm duties.

Based in Oxford, this position requires strong organisational skills and experience in helpdesk or administrative support to manage queries and scheduling effectively.

Qualifications

• Experience relevant to helpdesk or administrative support.
• Strong organisational skills and attention to detail.
• Confidence handling calls, queries and administrative requests.

Responsibilities

• Log incoming helpdesk calls and create tickets accurately.
• Respond to queries and support day-to-day helpdesk requests.
• Raise purchase orders as required.
• Upload and maintain relevant compliance documentation.
• Schedule appointments and coordinate administrative requirements.
• Complete general administration to support the helpdesk.

Job description

Boden Group in Oxford is seeking a Helpdesk Administrator to provide day-to-day admin support on a busy helpdesk. The role includes logging calls, creating tickets, raising purchase orders, and coordinating compliance documentation. It is a three-month temporary contract with Monday–Friday, 8am–5pm duties.

Based in Oxford, this position requires strong organisational skills and experience in helpdesk or administrative support to manage queries and scheduling effectively.