Helpdesk Administrator

Boden Group; Oxford; Sur place; GBP 28 000 - 30 000; Plein temps

Avantages offerts par ce poste

Three-month temporary contract

Oxford location

8am–5pm shift

Résumé du poste

Boden Group in Oxford is seeking a Helpdesk Administrator to provide day-to-day admin support on a busy helpdesk. The role includes logging calls, creating tickets, raising purchase orders, and coordinating compliance documentation. It is a three-month temporary contract with Monday–Friday, 8am–5pm duties.

Based in Oxford, this position requires strong organisational skills and experience in helpdesk or administrative support to manage queries and scheduling effectively.

Qualifications

• Experience relevant to helpdesk or administrative support.
• Strong organisational skills and attention to detail.
• Confidence handling calls, queries and administrative requests.

Responsabilités

• Log incoming helpdesk calls and create tickets accurately.
• Respond to queries and support day-to-day helpdesk requests.
• Raise purchase orders as required.
• Upload and maintain relevant compliance documentation.
• Schedule appointments and coordinate administrative requirements.
• Complete general administration to support the helpdesk.

Description du poste

A Helpdesk Administrator is required in Oxford to provide day-to-day administrative support across a busy helpdesk, managing incoming calls, service tickets and queries.

This three-month temporary role also involves raising purchase orders, coordinating appointments and maintaining compliance documentation.

The Role

• Log incoming helpdesk calls and create tickets accurately.
• Respond to queries and support day-to-day helpdesk requests.
• Raise purchase orders as required.
• Upload and maintain relevant compliance documentation.
• Schedule appointments and coordinate administrative requirements.
• Complete general administration to support the helpdesk.

About You

• Experience relevant to helpdesk or administrative support.
• Strong organisational skills and attention to detail.
• Confidence handling calls, queries and administrative requests.
• Availability to work Monday to Friday, 8am 5pm.

What's in it for You?

• £20 £22 per hour.
• Three-month temporary contract.
• Monday-to-Friday working pattern.
• 8am 5pm working hours.
• Oxford location.