Excel-Driven Helpdesk Administrator - Cambridge

Aldwych Consulting; Cambridgeshire and Peterborough; On-site; GBP 25,000 - 31,000; Full time

Job summary

Aldwych Consulting in Cambridge is seeking a Helpdesk Administrator to join a busy operational team. The role focuses on accurate data handling, Excel-led reporting, and secure processing of documents in a regulated environment.

The position is a temporary, full-time, on-site role with an initial contract period, offering a clear path to permanent employment based on performance. Candidates must be eligible to work in the UK and show strong attention to detail.

Qualifications

• Strong Microsoft Excel skills.
• Previous administration or office support experience is preferred but not essential.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Provide day-to-day administrative support to operational teams
• Maintain and update records, spreadsheets, and databases accurately
• Produce reports, trackers, and data analysis using Microsoft Excel
• Coordinate meetings, schedules, and internal communications
• Process documentation in line with compliance and security procedures
• Handle confidential information in accordance with GDPR and company policies
• Support onboarding, audits, and document control activities
• Liaise with internal stakeholders and external partners professionally

Skills

Excel skills

Administrative experience

Job description

Aldwych Consulting in Cambridge is seeking a Helpdesk Administrator to join a busy operational team. The role focuses on accurate data handling, Excel-led reporting, and secure processing of documents in a regulated environment.

The position is a temporary, full-time, on-site role with an initial contract period, offering a clear path to permanent employment based on performance. Candidates must be eligible to work in the UK and show strong attention to detail.