Help Desk Engineer – Windows, M365 & EntraID (Onsite London)

People First; Greater London; Vor Ort; GBP 22.000 - 28.000; Vollzeit

Zusammenfassung

People First in The City of London is hiring a HelpDesk Assistant to provide day-to-day IT support to end users, troubleshoot PCs, hardware and peripherals, and diagnose networking issues. You will also support Microsoft 365, EntraID and Intune, including account and license administration, and manage devices with ongoing maintenance.

The role is onsite in London, 35 hours per week, ASAP start, and offered under an agency PAYE arrangement.

Qualifikationen

• Excellent written and verbal communication in English.
• Extensive experience in IT infrastructure and applications support.
• Excellent organisational skills.
• Strong communication and interpersonal skills.
• Collaborative approach and ability to work effectively as part of a team.
• Excellent analytical and problem-solving skills.
• Strong time management and attention to detail.
• High level of responsibility and accountability.
• Japanese language skills would be an advantage.

Aufgaben

• Provide day-to-day IT support to end users, troubleshooting PC hardware, software and peripherals.
• Apply a sound understanding of networking concepts to diagnose and resolve network-related issues.
• Understand and apply basic IT security principles and consider security implications of everyday activities.
• Provide support for Microsoft 365, EntraID and Intune, including user accounts and licenses.
• Manage and support PCs and mobile devices, including device configuration, deployment and ongoing maintenance.

Kenntnisse

English communications

IT infrastructure support

Microsoft 365

Device management

Teamwork

Analytical skills

Jobbeschreibung

People First in The City of London is hiring a HelpDesk Assistant to provide day-to-day IT support to end users, troubleshoot PCs, hardware and peripherals, and diagnose networking issues. You will also support Microsoft 365, EntraID and Intune, including account and license administration, and manage devices with ongoing maintenance.

The role is onsite in London, 35 hours per week, ASAP start, and offered under an agency PAYE arrangement.