Heat Pump Specialist

PH Jones; Taunton; On-site; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Fully costed company van

Fuel card

Employee energy allowance

Exclusive discounts on HIVE products

Company pension scheme

25 days annual leave + bank holidays

Full sick pay after probation

Job summary

PH Jones is seeking an Air Source Heat Pump Service & Repair Engineer in Somerset. This full-time, permanent role focuses on safe servicing, fault-finding and repair of ASHP systems in domestic properties, delivering a first-class customer experience.

You will work independently, manage your workload and complete accurate records, while adhering to health and safety regulations and company processes. We offer a competitive package and benefits.

Qualifications

• Proven experience servicing and repairing Air Source Heat Pump systems.
• Strong understanding of low-temperature heating systems and controls.
• Electrical fault-finding skills related to heating systems.
• Experience working in occupied domestic properties.
• Ability to manage workload independently and meet targets.
• Knowledge of domestic renewable heating regulations.
• Customer-focused field-based approach.
• Awareness of health, safety and compliance requirements.
• Experience with control systems including weather compensation, zoning and hybrid systems.

Responsibilities

• Service, diagnose and repair Air Source Heat Pumps and controls.
• Work with health and safety legislation, regulations and company processes.
• Deliver a high-quality experience in occupied residential properties.
• Manage workload, appointments and productivity.
• Complete job records and parts requests using company systems.
• Act as a professional ambassador for PH Jones.
• Identify system improvements or safety issues.
• Participate in the out-of-hours call-out rota when required.

Skills

Air Source Heat Pumps

Electrical fault-finding

Customer service mindset

Residential properties

Workload management

Education

18th Edition Wiring Regulations (BS7671)

Full UK driving licence

Right to work in the UK

Minimum 2 years post-qualification experience

Job description

Air Source Heat Pump Service & Repair Engineer

Somerset (must be locally based)
Full-Time | Permanent

Help Power the Future with PH Jones

AtPH Jones, were playing a key role in the UKs transition to low-carbon heating. Were now looking for an experiencedAir Source Heat Pump Service & Repair Engineerto join our growing Somerset team and help us deliver reliable, energy-efficient heating solutions to homes across the region.

If youre passionate about renewable technology, enjoy solving technical challenges, and take pride in delivering excellent customer service, wed love to hear from you.

What Youll Be Doing

Youll be responsible for the safe, efficient servicing, fault-finding and repair ofAir Source Heat Pump systemsin domestic properties, ensuring systems run at their best and customers receive a first-class experience.

Key Responsibilities

• Service, diagnose and repair Air Source Heat Pumps and associated heating controls
• Work in line with health & safety legislation, statutory regulations, manufacturer guidance and company processes
• Deliver a high-quality, professional experience in occupied residential properties
• Effectively manage your own workload, appointments and productivity
• Complete job records, reports and parts requests accurately using company systems
• Act as a professional ambassador for PH Jones at all times
• Proactively identify system improvements, additional works or safety issues
• Participate in the out-of-hours call-out rota when required

What We Offer

Competitive Package

• Salary: Between £38,000 and £45,000subject to experience and qualifications
• Full-time, permanent contract
• Fully costed company vanandfuel card

Exceptional Benefits

• Employee energy allowanceandexclusive discounts on HIVE products
• Company pension scheme
• 25 days annual leave + bank holidays
• Full sick payafter successful probation
• Plus much more!

About You

Youre a skilled, customer-focused engineer who can work independently and confidently in residential environments.

Essential Experience & Skills

• Proven experience servicing and repairing Air Source Heat Pump systems
• Strong understanding of low-temperature heating systems and controls
• Electrical fault-finding skills relevant to heating systems
• Experience working in occupied domestic properties
• Ability to manage workload independently and meet productivity targets
• Knowledge of domestic renewable heating regulations
• Strong customer service mindset in a field-based role
• Awareness of health, safety and compliance requirements
• Experience with control systems including weather compensation, zoning and hybrid systems

Qualifications & Certifications

• 18th Edition Wiring Regulations (BS7671)desirable
• Minimum2 years post-qualification experience
• Full UK driving licence (no more than 6 points)
• Right to work in the UK

Be Part of Something Bigger

By joining PH Jones, youll be part of a team thatsrevolutionising how we heat our homesand helping to build a more sustainable future.