Healthcare Support Worker - Elsie Bertram Diabetes Centre

Norfolk and Norwich University Hospital NHS Foundation Trust; Norwich; On-site; GBP 23,000 - 27,000; Part time

Benefits offered by this job

Flexible hours

Pension scheme

Annual leave

Wagestream

Free parking

Counselling

On-site nursery

Job summary

Norfolk and Norwich University Hospital NHS Foundation Trust in Norwich is seeking a part-time Healthcare Support Worker to assist in the diabetes clinic. You will perform phlebotomy, venepuncture, and diabetes technology downloads, supporting the specialist team in patient preparation for appointments.

Flexibility to cover service needs is required. The role requires a foundation of nursing/healthcare assistant experience and adherence to Home Office UKVI salary threshold policies.

Qualifications

• Significant nursing/healthcare assistant experience.
• Ability to meet Home Office UKVI salary threshold requirements.
• Phlebotomy experience or willingness to be trained.
• Flexibility to cover service needs.

Responsibilities

• Carry out clinical observations, venepuncture, glucose/ketone testing and diabetes technology downloading for clinic preparation.
• Oversee and ensure the timely running of the clinic.
• Daily checks, cleaning and stock replenishment as part of the team.

Skills

Phlebotomy experience

Computers/Software basics

Communication skills

Teamwork

Empathy

Job description

We have a firmly established multi-professional approach to care delivery with both Consultant and Specialist Nurses delivering clinics. We aim to educate and inform patients, their families, and carers for them to make choices about their individual health care needs and support them with self-management of their diabetes. Our Healthcare Support Workers help us to deliver this service and are involved in clinic processing, preparing patients for their appointments and uploading technology used in diabetes care so, attention to documentation and a basic understanding of computers/software is vital. We are ideally looking for someone with experience of phlebotomy however training would be given. This is a substantive position working 23.25 hours over 3 weekdays. However, this would need a degree of flexibility to cover service needs., Main duties of this role include carrying out clinical observations, venepuncture, glucose/ketone testing and diabetes technology downloading for patients in preparation for their clinic appointment with the medical/nursing specialist team. You will oversee and ensure the timely running of clinic and be part of daily checks, cleaning and stock replenishment as part of the team.,

Role Responsibilities and Requirements

• You must work a minimum 37.5 hours per week, have significant nursing/healthcare assistant experience to meet current Home Office UKVI policy regarding salary threshold requirements.
• Our HCSW are one of the first members of our team that our patients will encounter when they attend their appointment and therefore a friendly, empathetic and caring nature is important. Good communication skills are essential and ability to work independently as well as part of a wider team.
• Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!

The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world. We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.

We can offer you the full range of NHS benefits/discounts and in addition:

• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics