Healthcare Specialist Service Engineer

Veolia Water Technologies; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic and innovative team as a Service Engineer, focusing on healthcare solutions that make a real difference. This role offers a unique 4-on, 4-off work schedule, providing you with the perfect balance between work and personal life. You will be responsible for maintaining vital renal lab equipment, ensuring patients receive life-sustaining treatments. With opportunities for career growth and a comprehensive benefits package, this position is ideal for those passionate about ecological transformation and client satisfaction. If you're ready to take the next step in your career with an industry leader, we want to hear from you!

Benefits

Company vehicle

Fuel card

Commission and Overtime Schemes

23.5 days annual leave

Enhanced pension scheme

Flexible benefits package

Private Medical Insurance

Eye care vouchers

Virtual GP consultations

Cycle to Work Schemes

Qualifications

• Experience in the Healthcare and Scientific market as a Service Engineer.
• Strong communication skills and client engagement experience.

Responsibilities

• Conduct preventative and corrective maintenance on healthcare equipment.
• Provide technical support and build strong client relationships.

Skills

Client-Facing Skills

Time Management

Technical Support

Troubleshooting

Education

NVQ or higher in Mechanical Engineering

NVQ or higher in Electrical Engineering

NVQ or higher in Chemical Engineering

Job description

Veolia Water Technologies, the world leader in water treatment. Veolia Water Technologies provide complete solutions for water treatment. Innovating in key areas such as sustainable development, resource and by-product recovery, our differentiating water treatment processes enable us to offer solutions suited to every application. We are experts in water.

Healthcare Specialist Service Engineer

Location: Field-based covering London and the surrounding areas

Position Type: Permanent, 37.5 hours a week

Enjoy a dynamic work schedule that gives you the best of both worlds! As part of our Healthcare Specialist team, you will work 40 hours a week on a 4-on, 4-off rota. This unique schedule offers you 4 days of focused work, followed by 4 days off to recharge and enjoy quality time with loved ones or pursue personal interests. It’s the perfect opportunity for those who value flexibility and a great work-life balance!

Benefits: 23.5 days annual leave including bank holidays (and your birthday off!), Company vehicle + Fuel card, Commission and Overtime Schemes + much more!

Salary: Competitive annual salary + £10,000 uplift (paid monthly and subject to the usual deductions)

Join Our Growing Team as a Service Engineer!

Are you an experienced Service Engineer, or an aspiring Service Engineer, looking to take the next step in your career with an industry leader?

Do you have a passion for ecological transformation and making a tangible difference to the planet? If so, we have the perfect opportunity for you!

Veolia Water Technologies UK (VWT UK) is a world-renowned leader in water technologies, committed to delivering top-tier services to our clients in the Healthcare and Scientific market. We are looking for a dedicated and driven Service Engineer to join our team to specifically focus on our Renal lab equipment range. This will involve you entering Renal departments and servicing vital healthcare equipment providing patients with life-sustaining dialysis treatments. This role offers structured progression and a chance to make a real impact on our business, the environment and people's lives.

What will you be doing?

1. On-Site Maintenance: Conducting both preventative and corrective maintenance, including commissioning, upgrades, and refurbishments
2. Technical Support: Offering after-sales technical and commercial support to clients, and gathering feedback to assist in future product development
3. Customer Focus: Building and maintaining strong relationships with clients, offering recommendations to enhance system reliability and productivity
4. Troubleshooting and Fault Finding: You’ll be hands-on, solving challenges to keep systems running smoothly
5. On-Call Flexibility: As you grow in the role, you'll join our ‘On-Call Rota’ to ensure our clients receive support when they need it most

Check out our video below which will give you an insight into a day in the life of one of our Service Engineers;

https://www.youtube.com/watch?v=EDLteqsQ0Tc

What do we need from you?

1. Experience: Previous experience as a Service Engineer in the Healthcare and Scientific market. Knowledge of water treatment or wastewater plants is desirable.
2. Qualifications: NVQ or higher in Mechanical, Electrical or Chemical Engineering or similar or even working towards would be ideal but not essential.
3. Client-Facing Skills: Strong communication skills and experience engaging with clients, offering solutions and handling challenging conversations.
4. Time Management: Excellent organisational skills, with the ability to prioritise tasks and manage multiple projects effectively.
5. Professionalism: A punctual, presentable individual who values customer satisfaction and strives to provide best-in-class service.
6. Driving Licence: A full UK driving licence is essential for this role.

What is in it for you?

Career Growth: Access to our engineer progression framework, which helps you identify and develop the skills you need to advance.

Flexible Benefits: We offer a comprehensive benefits package to support your well-being, work-life balance, and long-term security. You’ll enjoy 25 days of annual leave to recharge, plus birthday leave to celebrate your special day, while our enhanced pension scheme ensures a strong foundation for your future.

We are partnered with a great benefits provider to offer you exclusive discounts and recognition programs. Maintain your eye health and stay protected with our eye care and flu vouchers. Take advantage of our wellbeing services, including 24/7 access to virtual GP consultations, and refer a friend to be in with a chance of being rewarded for helping us grow our teams with talented individuals.

That's not all… you also have the option to enrol in a range of flexible benefits, including BUPA Private Medical Insurance, Buy / Sell Annual Leave, Group Income Protection, Dental and Travel Insurance. You can also opt for Group Life Assurance and Critical Illness cover for both you and your partner, for added peace of mind. And lastly you can take advantage of Personal Computer, Car Leasing and Cycle to Work Schemes to further enhance your lifestyle.

What’s next?

If you feel this role is suited for you, click on the “Apply” button. The Recruitment team will review your application as soon as possible and if your experience and skills match closely with what we are looking for, we will be in touch to discuss the next steps.

Diversity & Inclusion

At Veolia Water Technologies UK, we’re proud to be known as an equal opportunities employer. We acknowledge that supporting diversity and engagement is not only the right thing to do, but also the right thing for our business. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. This commitment is embedded into our values and beliefs that our business is at its best when we embrace the full spectrum of humanity, regardless of what we look like, where we come from or who we love. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

Here at Veolia Water Technologies, we know that some applicants don't apply unless they think they tick all the boxes - but we are saying don't worry! We would much rather see your application than risk missing out on your potential! We know our strength comes from our differences and shared life experiences so we are committed to offering a safe work environment, where individuals are respected. We’re proud to be known as an equal opportunities employer, so no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality, or veteran status, every applicant who meets the minimum requirements will be considered fully.