Healthcare Science Support Worker

NHS; Tees Valley; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading healthcare provider in the Tees Valley is seeking a Healthcare Science Support Worker to assist in the day-to-day operations of their Point of Care Testing services. The role includes maintaining various POCT devices, providing support to users, and requires 5 GCSEs as well as proven POCT experience. This position offers a unique opportunity to work across multiple healthcare sites.

Benefits

Leadership and improvement training

Qualifications

• Must have proven experience with POCT equipment.
• Ability to communicate effectively with various staff levels.
• Must be able to work independently and in a team.

Responsibilities

• Assist in the day-to-day operation of POCT services.
• Maintain devices and troubleshoot issues.
• Provide support and advice to users.

Skills

Proven POCT experience

Excellent organisational skills

Problem solving aptitude

Strong communication skills

Education

5 GCSEs at grade 4 or above including Mathematics and English

Job description

Overview

Healthcare Science Support Worker – Band 2, with the POCT (Point of Care Testing) team. The closing date is 08 October 2025.

South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust are partnering to provide a comprehensive Point of Care Testing service to their users. The Trusts comprise two sites each: The James Cook University Hospital (Middlesbrough) and the Friarage Hospital (Northallerton), approximately 22 miles apart; The University Hospitals of North Tees and Hartlepool, approximately 15 miles apart. The successful candidate will be expected to work across both Trusts and all sites, including smaller community and primary care units.

Main duties of the job

The service manages multiple pieces of POCT equipment including Radiometer and Abbott blood gas analysers. The department is also responsible for glucose and ketone meters, rapid PCR instruments for Covid-19, Flu and RSV testing, urinalysis instruments, HbA1c testing instruments, and more.

Working under the direction of the POCT Coordinator, the post holder will assist in the day-to-day operation of POCT, maintain devices, troubleshoot problems as they arise, and provide advice and support to users.

The post holder must be able to work autonomously; both as part of a small team and on their own, with excellent organisational and communication skills. An aptitude for problem solving is essential, as is a flexible attitude to work and willingness to adapt to changes in working practice.

About us

South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff. This training programme supports staff in developing leadership and management skills. You will be expected to attend the following training sessions:

Service Improvement for Beginners

After completion of these one and a half days of training, you will be able to explore further leadership and improvement training opportunities. We also offer a range of additional in-house courses and bite-size programmes through our Leadership and Improvement Team.

Job responsibilities

Please see the full job description and person specification document(s) attached for main responsibilities of the role.

Person Specification

Experience

• Proven POCT experience

Knowledge

• Able to communicate and maintain good relations with all levels of staff
• Ability to work on own initiative
• Ability to work as part of a team

Qualifications

• 5 GCSEs at grade 4 or above including Mathematics (or equivalent e.g. Key Skills at level 2 in Numeracy) and English Language (or equivalent e.g. Key Skills at level 2 in Literacy) and a science subject, or Mathematics and English plus NVQ Level 2 or above in a relevant subject

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, it will be necessary to submit for Disclosure to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.

Employer name

South Tees Hospitals NHS Foundation Trust