Healthcare Referrals & Operations Coordinator

ExamWorks Group; Leeds; Hybrid; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Supportive team environment

Training & development opportunities

Career progression

Healthcare sector exposure

Making a difference in lives

Job summary

ExamWorks Group in Leeds (LS15) is seeking a Business Support Administrator to join a busy, growing team on a full-time, permanent basis. Salary £25,056.00 with a 37.5 hour week, Monday to Friday.

The role involves arranging assessments for injured clients and supporting Case Management services throughout the client journey. You will work alongside Solicitors, Insurance companies, and Case Management partners, providing efficient referral processing, report management, and comprehensive office

Qualifications

• Previous experience in busy administrative, customer service, or support role.
• Strong organisational and time management skills.
• Outstanding attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Confidence working with data, documents, and multiple systems.

Responsibilities

• Process client referrals accurately and efficiently.
• Maintain confidential client records and case files.
• Monitor client information and progress using internal systems.
• Coordinate treatment equipment orders and liaise with suppliers.
• Ensure service level agreements and deadlines are met.
• Communicate effectively with clients, solicitors, insurers, and healthcare professionals.

Skills

Organisational skills

Attention to detail

Communication skills

Time management

Independent worker

Team collaboration

Education

GCSEs or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

ExamWorks Group in Leeds (LS15) is seeking a Business Support Administrator to join a busy, growing team on a full-time, permanent basis. Salary £25,056.00 with a 37.5 hour week, Monday to Friday.

The role involves arranging assessments for injured clients and supporting Case Management services throughout the client journey. You will work alongside Solicitors, Insurance companies, and Case Management partners, providing efficient referral processing, report management, and comprehensive office