Healthcare Receptionist & Admin (1-Year FTC)

Cumbria Health; Ambleside; On-site; GBP 18,000 - 24,000; Full time

Job summary

Central Lakes Medical Group is seeking a friendly Receptionist/Administrator for a 12-month fixed-term contract based at Ambleside Health Centre, with occasional cover at Hawkshead and Coniston surgeries. You will handle front-line reception, patient enquiries, appointments and general administration in a busy GP practice.

We value excellent communication, organisational skills and teamwork. Previous reception or admin experience is desirable, and there is full training provided.

Qualifications

• GCSE English and Maths (or equivalent) is required or equivalent.
• ECDL or equivalent ICT qualification is desirable.
• NVQ Business Administration or equivalent qualification preferred.

Responsibilities

• Be the first point of contact for patients arriving at the Health Centre.
• Processing confidential patient information to pass to Clinicians.
• Open up the premises at the start of the day, including all necessary preparation to receive patients.
• Contacting patients with appointment times.
• Receive and make calls with the ability to handle heavy phone/patient traffic and take messages.

Skills

Communication skills

Telephone manners

Organisation

Team player

Confidentiality

Education

GCSE English and Maths (or equivalent)

ECDL or equivalent

NVQ Business Administration

Job description

Central Lakes Medical Group is seeking a friendly Receptionist/Administrator for a 12-month fixed-term contract based at Ambleside Health Centre, with occasional cover at Hawkshead and Coniston surgeries. You will handle front-line reception, patient enquiries, appointments and general administration in a busy GP practice.

We value excellent communication, organisational skills and teamwork. Previous reception or admin experience is desirable, and there is full training provided.