Healthcare Recall & IT Administrator

Windrush Medical Practice; Witney; Hybrid; GBP 17,000 - 22,000; Part time

Job summary

Windrush Medical Practice is seeking a proactive Medical Recall/IT Administrator to support patient recalls for chronic conditions and ongoing medication monitoring. You will manage recall lists, communicate with patients, and ensure accurate coding in the electronic health record.

The role also covers IT support for the practice, including configuring workstations, user accounts, and ensuring secure access to EMIS, SystemOne, NHS Mail, and Microsoft 365. Full training and support are provided.

Qualifications

• Highly-organised with strong attention to detail.
• Excellent communication skills (verbal and written).
• Knowledge of long-term condition pathways (diabetes, COPD, etc).
• Experience with EMIS Web, SystemOne or other clinical record systems.
• Understanding of GDPR and NHS data governance requirements.

Responsibilities

• Manage patient recall and review processes for long-term conditions and monitoring.
• Code clinical information accurately into the EHR and maintain data quality.
• Run searches and generate reports for recalls, overdue reviews, and monitoring.
• Provide IT support for the practice and troubleshoot systems used by clinical staff.
• Follow SOPs and confidentiality policies while escalating clinical concerns when needed.

Skills

Highly-organised

Excellent communication

Long-term condition knowledge

GDPR awareness

Healthcare IT experience

Knowledge of QOF/DES

Tools

EMIS Web

SystemOne

Job description

Windrush Medical Practice is seeking a proactive Medical Recall/IT Administrator to support patient recalls for chronic conditions and ongoing medication monitoring. You will manage recall lists, communicate with patients, and ensure accurate coding in the electronic health record.

The role also covers IT support for the practice, including configuring workstations, user accounts, and ensuring secure access to EMIS, SystemOne, NHS Mail, and Microsoft 365. Full training and support are provided.