Healthcare Implementation Lead

Tandem Health; Greater London; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Stock options

30 days vacation

Wellness budget

Private medical insurance

Parental leave top-up

Pension program

Team events

Job summary

Tandem Health is seeking a Project Delivery Specialist to help scale real-world rollouts across NHS and private providers. You’ll own end-to-end delivery from kickoff to go-live, building clear plans, removing blockers, and ensuring strong adoption with minimal friction for clinicians.

You’ll collaborate with Medical Operations, Product, Engineering and Commercial teams to standardise rollout processes, manage governance, and deliver measurable outcomes while travel to customer sites in the UK

Qualifications

• Delivered rollouts end-to-end in Delivery / Project / Implementation / Customer Onboarding roles.
• Comfortable with governance, RAID, dependencies and reporting.
• Experience in healthcare environments such as NHS or private healthcare is ideal.
• Calm under pressure and able to handle ambiguity.
• Strong written and verbal communication.
• Willing to travel across the UK and occasionally to Stockholm.

Responsibilities

• Own delivery, end-to-end: run multiple implementations in parallel, keeping timelines, actions and outcomes crystal clear.
• Build rollout plans that actually work: lead structured 60–90 day implementation plans from kickoff through go-live and early adoption, with clear milestones and measurable success criteria.
• Keep stakeholders aligned: bring together customer teams (clinical leads, ops, IT/digital, governance) and internal teams (Medical Ops, Product, Engineering, Commercial) and make sure everyone knows what’s happening, what’s next, and what “good” looks like.
• Run a clean project rhythm: set up weekly check-ins, steerco updates where needed, and crisp status reporting and manage dependencies.
• Spot risk early, unblock fast: identify issues before they become blockers, elevate intelligently, and drive resolution so customers feel supported and confident.
• Make go-lives stick: coordinate readiness across training, comms and support; work with Medical Ops on-site when needed; track adoption in the weeks after launch and drive actions to improve engagement.
• Turn learnings into repeatable playbooks: help us standardise what great delivery looks like - templates, checklists, rollout packs, comms, and best practices that scale.

Skills

Delivery / Project / Implementation /

Stakeholder management

Structured planning

Clear communication

Job description

Tandem Health is seeking a Project Delivery Specialist to help scale real-world rollouts across NHS and private providers. You’ll own end-to-end delivery from kickoff to go-live, building clear plans, removing blockers, and ensuring strong adoption with minimal friction for clinicians.

You’ll collaborate with Medical Operations, Product, Engineering and Commercial teams to standardise rollout processes, manage governance, and deliver measurable outcomes while travel to customer sites in the UK