Healthcare Customer Support Advisor - 12-Month Fixed Term

Coloplast; Nottingham; On-site; GBP 24,000 - 28,000; Full time

Job summary

Coloplast, via the Atos Medical lineage, invites applications for a Business Support Advisor in Nottingham on a fixed term contract. You will be the first point of contact for customers, processing orders and resolving queries while coordinating requirements and maintaining accurate records.

Experience in healthcare or pharma is advantageous, and exemplary communication is essential. The role involves collaborating with Product Specialists and teams across the organisation to ensure a seamless,

Qualifications

• Previous customer service experience is essential.
• Experience in a healthcare, medical or pharmaceutical environment would be advantageous.

Responsibilities

• Be the first point of contact for customers and provide responsive, compassionate support.
• Process orders and resolve customer queries efficiently.
• Coordinate customer requirements and maintain accurate records.
• Work with Product Specialists and colleagues across the business to deliver a seamless service.
• Handle sensitive information with professionalism and care.

Skills

Customer-focused

Excellent communication

Organised

Multitasking

Healthcare experience advantageous

Job description

Coloplast, via the Atos Medical lineage, invites applications for a Business Support Advisor in Nottingham on a fixed term contract. You will be the first point of contact for customers, processing orders and resolving queries while coordinating requirements and maintaining accurate records.

Experience in healthcare or pharma is advantageous, and exemplary communication is essential. The role involves collaborating with Product Specialists and teams across the organisation to ensure a seamless,