DAC Administrator – Patient Care & Prescription Support

Coloplast; Nottingham; In loco; GBP 20.000 - 32.000; Tempo pieno

Descrizione del lavoro

Coloplast is recruiting a DAC Administrator in Nottingham to take ownership of prescription chasing and processing within a defined territory. You will work closely with GP surgeries, healthcare professionals, and internal teams to ensure timely, accurate service delivery and a high-quality patient experience.

You will manage communications, resolve queries promptly, and support continuous improvement initiatives and team training.

Competenze

• Strong customer service background and commitment to delivering excellent experiences.
• Organised, proactive, and able to manage competing priorities in a fast-paced environment.
• Confident communication with a range of stakeholders and good IT/system usage.

Mansioni

• Own prescription chasing and processing activities across designated territory.
• Manage inbound and outbound communications and resolve queries within service levels.
• Build strong relationships with GP surgeries, healthcare professionals, and internal teams.
• Contribute to continuous improvement initiatives and team training; provide admin support to the DAC team.

Conoscenze

Customer service

Organised

Stakeholder communication

CRM software

Strumenti

CRM software

Descrizione del lavoro

Coloplast is recruiting a DAC Administrator in Nottingham to take ownership of prescription chasing and processing within a defined territory. You will work closely with GP surgeries, healthcare professionals, and internal teams to ensure timely, accurate service delivery and a high-quality patient experience.

You will manage communications, resolve queries promptly, and support continuous improvement initiatives and team training.