Healthcare Change Lead for OneEPR Program

Portsmouth Hospitals University NHS Trust; Newport; On-site; GBP 42,000 - 65,000; Full time

Job summary

Portsmouth Hospitals University NHS Trust is seeking a Business Change Analyst to lead change activities within the OneEPR programme. You will map stakeholders, plan and measure benefits, and deliver governance updates to project boards.

The role requires strong communication and change-management expertise, with the ability to coach service leads, integrate activities into project plans, and realise tangible benefits across clinical and operational areas.

Qualifications

• Degree level qualification or equivalent experience required.
• Experience in operational administrative and clinical processes across relevant service areas.
• Change management certification or designation desired, ideally from a clinical environment.

Responsibilities

• Analyse data collected to compile necessary reports and measure benefits affected by change.
• Stakeholder mapping and assess change readiness
• Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards
• Empower users to drive system optimisation and own the change through a culture of positive change
• Support and coach service leads and operational managers
• Communications & Engagement plan for each project
• Maintain benefits realisation plan and log
• Integrate change management activities into project plan
• Manage business change improve existing processes and meet strategic objectives
• Identify and manage anticipated resistance
• Support stakeholders when clinical priorities conflict with project delivery
• Current state process mapping review and sign off
• Future state mapping and sign off
• Support with development of benefit management toolkit
• Setting up communications resources workshops, presentations, visiting workplaces.
• Benefits identification and realisation within project
• Deliver Change Management awareness materials (videos, slide-decks, live presentations)
• Deputise for the Programme Manager where required.
• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and verbal
• Excellent active listening skills
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organisational issues and challenges

Skills

Change management

Stakeholder mapping

Governance reporting

Communication skills

Project management

Analytical thinking

Training and coaching

Education

Degree level qualification or equivalent experience

Tools

Project management tools

MS Office

Job description

Portsmouth Hospitals University NHS Trust is seeking a Business Change Analyst to lead change activities within the OneEPR programme. You will map stakeholders, plan and measure benefits, and deliver governance updates to project boards.

The role requires strong communication and change-management expertise, with the ability to coach service leads, integrate activities into project plans, and realise tangible benefits across clinical and operational areas.