OneEPR Business Change Analyst

Portsmouth Hospitals University NHS Trust; Portsmouth; Presencial; GBP 40 000 - 48 000; Tempo integral

Resumo da oferta

Portsmouth Hospitals University NHS Trust is seeking a Business Change Analyst to lead change activities for the OneEPR programme. You will support programme benefits delivery, engage stakeholders, and ensure smooth adoption of new processes across sites.

Working within a multi-site NHS environment, you will analyse data, map processes, produce governance updates, and develop communications to maximise benefits realization and user buy-in for system improvements.

Qualificações

• Degree level qualification or equivalent experience required.
• Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.
• Change management certification or designation desired, ideally from a clinical environment

Responsabilidades

• Analyse data collected to compile necessary reports and measure benefits affected by change.
• Stakeholder mapping and assess change readiness
• Deliver reports/updates at project meetings to provide governance and assurance to programme and project boards
• Empowering users to drive system optimisation and own the change through a culture of positive change
• Support and coach service leads and operational managers
• Communications & Engagement plan for each project
• Maintain benefits realisation plan and log
• Integrate change management activities into project plan
• Manage business change – improve existing processes and meet strategic objectives
• Identify and manage anticipated resistance
• Support stakeholders when clinical priorities conflict with project delivery
• Current state process mapping review and sign off
• Future state mapping and sign off
• Support with development of benefit management toolkit
• Setting up communications resources – workshops, presentations, visiting work places.
• Benefits identification and realisation within project
• Deliver Change Management awareness materials (videos, slide-decks, live presentations)
• Deputise for the Programme Manager where required.

Conhecimentos

Change management

Communication skills

Stakeholder engagement

Formação académica

Degree level qualification or equivalent experience

Descrição da oferta de emprego

• Weekly Hours / Programmed Activities: 37.5
• Salary Band: Band 6
• Staff Group: Administrative and Clerical
• Contract Type: Temporary
• Job Area: Admin and Corporate

Company Description

Working as a partnership, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this.

The single corporate service is delivered across both organisations. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.

Job Description

NHS Band 6Salary: £39,959 - £48,117 per annum

Contract Type: Temporary for 12 months

Hours per Week: 37.5 full time

Location Base:Portsmouth Hospitals University NHS Trust Corporate Hub, Block 4000, Lakeside North Harbour, Western Road, Cosham, Portsmouth, PO6 3EN Or
St Mary's Hospital, Parkhurst Road, Newport, Isle of Wight, PO30 5TG

The OneEPR Program exists to implement a single integrated electronic patient record (EPR) designed to improve patient outcomes and the experience of delivering care for our colleagues.

The solution is the direct result of the combined vision and strategic goals of:

• Isle of Wight NHS Trust (IWT)
• Portsmouth Hospitals University NHS Trust (PHU)
• Hampshire Hospitals NHS Foundation Trust (HHFT)
• University Hospital Southampton Foundation Trust (UHS)

The Trusts will work together with their clinical and departmental experts alongside regional digital colleagues to procure and implement a joint EPR over the coming years.

The introduction of EPR will support us in transforming how we work every day, helping us to run our services with the information we need at our fingertips. It will also help us to deliver care in a different way, according to best practice, efficiently and consistently.

Our EPR will act as an enabler for a greatly improved integrated healthcare system, in which caregivers and patients have electronic access to more complete health records and are empowered to make better health decisions. The key objectives of the program are:

• Enhance patient careby empowering clinicians, providing them with the right information at the right time and in the right place
• Improvedcontinuity of carefor many of our patients who receive treatment at more than one Trust
• Provide a‘single source of truth’, making sharing information across pathways much simpler
• Maximiseefficient workingandreduce errorswhen making decisions
• Allow significantly greaterclinical information-sharing with our partnersin primary care, community care, mental health and ambulance
• Enableintegrationof acute services across the four Trusts

Job purpose

The Business Change Analyst will be responsible and lead the delivery and provision of change activities and work plans for projects within the OneEPR programme. To support the Programme Manager in delivering successful transition of business change, programme benefits and outcomes into operational areas. The change management team will be instrumental in identifying and delivering benefits to ensure efficient and effective delivery of results and outcomes that contribute to achieving organisational objectives.

Job summary

• Analyse data collected to compile necessary reports and measure benefits affected by change.
• Stakeholder mapping and assess change readiness
• Deliver reports/updates at project meeting to provide governance and assurance to programme and project boards
• Empowering users to drive system optimisation and own the change through a culture of positive change
• Support and coach service leads and operational managers
• Communications & Engagement plan for each project
• Maintain benefits realisation plan and log
• Integrate change management activities into project plan
• Manage business change – improve existing processes and meet strategic objectives
• Identify and manage anticipated resistance
• Support stakeholders when clinical priorities conflict with project delivery
• Current state process mapping review and sign off
• Future state mapping and sign off
• Support with development of benefit management toolkit
• Setting up communications resources – workshops, presentations, visiting work places.
• Benefits identification and realisation within project
• Deliver Change Management awareness materials (videos, slide-decks, live presentations)
• Deputise for the Programme Manager where required.

For full details of this role, please refer to the enclosed Job Description

Qualifications

• Degree level qualification or equivalent experience required.
• Full understanding of operational administrative and clinical processes and procedures across relevant service areas gained from experience in a clinical or operational management role.
• Change management certification or designation desired, ideally from a clinical environment

Experience

• Previous experience of substantial change management
• Familiarity with project management approaches, tools and phases of the project lifecycle
• Experience with large-scale organisational change efforts
• Experience and knowledge of change management principles, methodologies and tools

Skills &Knowledge

• A solid understanding of how people go through a change and the change process
• Experience and knowledge of change management principles, methodologies and tools
• Exceptional communication skills, both written and verbal
• Ability to clearly articulate messages to a variety of audiences
• Ability to establish and maintain strong relationships
• Ability to influence others and move toward a common vision or goal
• Flexible and adaptable; able to work in ambiguous situations
• Resilient and tenacious with a propensity to persevere
• Forward looking with a holistic approach
• Organized with a natural inclination for planning strategy and tactics
• Problem solving and root cause identification skills
• Able to work effectively at all levels in an organization
• Must be a team player and able to work collaboratively with and through others
• Acute business acumen and understanding of organisational issues and challenges

Additional Information

The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.

We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.

All of our hospitals operate a strict no smoking policy. Smoking cigarettes or tobacco products is not allowed on any of the grounds or in any of the buildings run by us. This applies to patients, staff, carers and visitors to Trust premises.

Our goal is to improve the health and wellbeing of everyone we care for and, by making sure that our NHS services are smoke-free, we benefit the health of people who use our services as well as the health of the people who work for us.