Healthcare Assistant - Day Patient Unit

HJE; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private healthcare scheme worth up to

27 days annual leave

Blue Light Card discounts

Interest‑free season ticket loans

Cycle to work scheme

Free eye check‑up vouchers

Job summary

St John & St Elizabeth Hospital in London is seeking a Health Care Assistant for our Day Patient Unit, a 9-bed ward covering surgical specialties. You will join a busy ward, support ward managers, and contribute to patient care with a focus on safety and high standards.

We value teamwork, strong communication, and flexibility to cover shifts and different departments while maintaining excellent patient care and confidentiality.

Qualifications

• Proven ability to contribute to a high standard of patient care.
• Ability to work within multidisciplinary teams and maintain accurate records.
• Competent in basic clinical tasks and healthcare procedures as assigned.

Responsibilities

• Assist in planning and delivering patient care with excellent service.
• Support ward staff and shift leaders to run the department efficiently.
• Complete nursing documentation in line with hospital policies and procedures.
• Carry out daily, weekly and monthly safety checks.
• Escort patients to other wards/departments and share responsibility for admissions and discharges.
• Maintain clean, safe environments and manage stores and supplies efficiently.
• Adapt to flexible working patterns including weekends and department changes.

Skills

English proficiency

Communication

Teamwork

Literacy

Numeracy

Flexibility

Clinical skills

Reliability

Motivate self

Education

NVQ Level 2 or equivalent

Care certificate desirable

Job description

Would you like to join London’s leading nursing team? We are looking for a Health Care Assistant to join our Day Patient Unit, which is a 9 bedded ward specialising in providing care to a variety of surgical specialties, including: spinal injections, minor orthopaedic, ophthalmic, ENT, vascular, minor urology, gynae, and plastics/cosmetic surgery.

The successful applicant will have been working in a similar environment and will be up to date in current practices. Experience will extend to working within a busy ward and professional, multi-disciplinary teams. This is a great opportunity for someone who wants to join a thriving busy team and wants to work with excellent staff to patient ratios.

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting‑edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on‑site community hospice.

What would be my responsibilities as the Health Care Assistant:

• To assist in the planning of patient care and the delivery of an excellent care service.
• To participate in the efficient operational management of the department, providing support to the shift leaders and Ward Manager
• To undertake tasks and responsibilities assigned by the Ward Manager supporting the management and development of the nursing care and the delivery of the service
• To provide support to the Ward Manager, Deputy ward Manager and shift leaders
• To undertake a link nurse role(s) for designated clinical responsibilities, attend meetings and complete associated actions attached to the link nurse role
• To ensure the provision of a welcoming, caring and safe environment for patients and their families.
• To maintain a clean and safe environment including but not limited to: patients’ room, ward hallway, store rooms & nurses station.
• To participate in the maintenance of the stores, supplies and utilise consumables effectively.
• To be flexible in working patterns, including weekends, depending on the need and ward activities
• To be flexible and adaptable in working in different departments when needed and during department closures.
• To escort patients to other departments and on as needs basis to other hospitals.
• To complete all nursing documentation in line with the Hospitals policies, procedures and protocols.
• To undertake daily, weekly and monthly safety checks on the ward when assigned accordingly
• To chaperone / assist consultants with procedures and assist nurses when carry out nursing interventions.
• To undertake weight and height measurements, collection and sampling of urine, MRSA swab, CPE swab, bloods and accurately record all findings. Any abnormalities to be reported to the nurses.
• To undertake the clinical tasks involved with admissions, preparing patients for investigations and procedures and going to theatre, doing appropriate referrals to other health care staff and facilities and discharging patients.
• Adhere to Hospital’s Policy for Manual Handling
• To maintain confidentiality surrounding patient treatment at all times.
• To have knowledge of and adhere to the Department and Hospital policy and professional standards.
• To be aware and comply with all Infection Control policies and ensure best practice is maintained to ensure low infection rates.
• To ensure compliance with mandatory training
• To ensure the required competency are obtained for job role
• To ensure awareness of incidents and complaints in the hospital and comply to recommendations and shared learning to prevent reoccurrence.

Am I the right person for this HCA post?

• Good level of education
• Basic computer skills
• NVQ level 2 or equivalent
• The Care certificate is desirable
• Experience of team work and completing set objectives
• Problem solving and ability to communicate with clarity and intelligibility in both written and spoken English
• Able to demonstrate good literacy and numeracy skills
• Good attendance record
• Flexibility to change shifts when department needs change
• Enthusiastic, Reliable and able to work under pressure
• Neat and tidy appearance
• Excellent clinical skills
• Professional commitment and self-awareness
• Motivate self and others

Why apply for this role?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;

When you become part of the HJE Family, these are some of the benefits you will receive:

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest‑free season ticket loans
• Cycle to work scheme
• Free eye check‑up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments
• Free Staff Gym access

If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.