Healthcare Assistant

HJE; Greater London; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Private healthcare

27 days annual leave

Cycle to work scheme

Eye care vouchers

NHS pension continuation

Job summary

St John & St Elizabeth Hospital in London is seeking a Healthcare Assistant for the Outpatient Department. This full-time role supports a busy clinic environment onsite, with 37.5 hours per week and a competitive salary.

You will maintain confidentiality, complete documentation on time, work with a multidisciplinary team, and help deliver evidence-based care. The hospital values exceptional patient care and offers a range of benefits and development opportunities.

Qualifications

• Excellent clinical skills are essential.
• Excellent communicator with clear patient interaction.
• Ability to work within a multidisciplinary team.
• Strong organisational and time management skills.
• Good interpersonal skills with colleagues and patients.

Responsibilities

• Maintain confidentiality of patient treatment at all times.
• Ensure documentation is completed accurately within agreed timescales using hospital documentation.
• Adhere to hospital policy and professional standards; ensure team compliance.
• Provide excellent, evidence-based care for patients.
• Ensure each patient is assessed, planned, implemented and evaluated with proper documentation.
• Facilitate effective communication between multidisciplinary team, other departments, relatives, and visitors.
• Ensure care standards are met and flag when standards cannot be reached.

Skills

Clinical skills

Communication

Teamwork

Organisational skills

Interpersonal skills

Job description

Ref 19282 Division/Department OPD, AHP & Patient Services | OPD (0140) Location Onsite - Hospital/Hospice Employment type Full-time Salary Competitive DBS required Enhanced Hours 37.5 Closing date 02/11/2026

Description

The Outpatient Department is often a patients’ first experience of the hospital of St John and St Elizabeth. We aim to deliver first class standards of care where the patient is at the heart of every decision. We have a good team who strive to deliver our vision and values every day.

The department has 25 consulting rooms with equipment specific to the various specialties we support and is in spacious, comfortable surroundings. We offer all staff the opportunity to support various specialty clinics and we have a minor procedure room where we undertake some further procedures under local anaesthetic.

The department offers both pre and post-operative appointments and a variety of other medical and general specialties.

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice

Am I the right person for this Healthcare Assistant- Outpatient Department role?

• Excellent clinical skills
• Excellent communicator
• Professional commitment and self-awareness
• Motivate self and others
• Ability to work within a multidisciplinary team
• Good organisational and time management skills
• Good interpersonal skills

What are the Responsibilities of this Healthcare Assistant - Outpatient Department role?

• To maintain confidentiality surrounding patient treatment at all times.
• To ensure documentation is completed accurately and within agreed timescales using Hospital approved documentation, in line with Hospital guidelines.
• To have knowledge of and adhere to Hospital policy and professional standards. To ensure that team members do likewise.
• To ensure the provision of excellent, evidence-based care for patients.
• Ensure that each patient is assessed, and that their care is planned, implemented and evaluated, and that this is accurately documented.
• Participate in effective communication between all members of the multidisciplinary team, other hospital departments, relatives and visitors.
• Ensure quality care is given, by being familiar with agreed standards of care and to inform seniors, if the required standard cannot be reached.

Why apply for this role as Healthcare Assistant Outpatient Department?

At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits; from 27 days annual leave, generous private healthcare cover, contributory pension schemes – including continuation of the NHS pension.

Working with us, all eligible employees receive.

• Private healthcare scheme worth up to £20,000 per year
• 27 days annual leave
• Blue Light Card discounts
• Interest-free season ticket loans
• Cycle to work scheme
• Free eye check-up vouchers with contribution towards lenses
• Free newspaper and media subscriptions
• Local Business discounts
• Discount in our Hospice Charity shop
• Refer a Friend scheme
• Free Cinema Society Membership offering discounted tickets
• Personal development and training courses
• Annual events and recognition awards
• Career progression and increments

If you are ready for a new challenge and relish the chance to become part of a successful, forward-thinking organisation then we would love to hear from you