Healthcare Assistant

Bupa; East Staffordshire; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

25 days holiday per year (increasing)

Bupa health insurance

Enhanced pension plan and life cover

Annual performance-based bonus

Onsite gyms or local discounts

Online discounts and other benefits

Access to Bupa Campus ClinicalTraining

Job summary

Bupa is seeking a Healthcare Assistant to support our dermatology service and deliver high-quality, patient-centred care in a clinical setting. In this role you will help with consultations, procedures, room preparation, and maintaining accurate records while working as part of a collaborative clinical team in the United Kingdom.

The role requires a Level 3 Diploma in Health and Social Care, Care Certificate, and experience in healthcare settings, with a professional, compassionate approach and

Qualifications

• Level 3 Diploma in Health and Social Care or equivalent.
• Completed Care Certificate.
• Previous healthcare assistant experience.
• Familiarity with basic medical terminology.
• Proficient with Microsoft Office and electronic patient records.
• Excellent communication and interpersonal skills.
• Strong organisation and attention to detail.
• Professional, calm and compassionate patient care.

Responsibilities

• Support patients before, during and after dermatology consultations and procedures.
• Prepare treatment rooms, equipment and sterile instruments.
• Assist clinicians with minor surgical procedures, biopsies, laser treatments and wound care.
• Apply dressings and provide post-procedure care under clinical direction.
• Take and manage clinical photographs where required.
• Maintain patient records and clinical documentation.
• Support clinic operations through appointment coordination, stock management and administrative tasks.
• Ensure compliance with infection prevention, health and safety and clinical governance standards.

Skills

Compassionate care

Communication skills

Organisational skills

Interpersonal skills

Attention to detail

Medical terminology

Microsoft Office proficiency

Electronic patient record systems

Education

Level 3 Diploma in Health and Social Care

Care Certificate

Tools

Dermatology experience (desirable)

Minor surgical procedure assistance

Job description

We Make Health Happen

At Bupa, we're passionate about helping people live longer, healthier, happier lives and making a better world. As a Healthcare Assistant you'll play an integral role in supporting our dermatology team to deliver exceptional patient-centred care in a welcoming and professional environment.

This is a fantastic opportunity for an experienced Healthcare Assistant who enjoys providing compassionate care, working in a clinical setting, and being part of a collaborative team dedicated to delivering outstanding patient experiences.

How You'll Help Us Make Health Happen

As a Healthcare Assistant, you'll provide high-quality clinical and administrative support to our dermatology service, ensuring patients receive safe, effective and compassionate care throughout their treatment journey.

You will:

• Support patients before, during and after dermatology consultations and procedures.
• Prepare treatment rooms, equipment and sterile instruments.
• Assist clinicians with minor surgical procedures, biopsies, laser treatments and wound care.
• Apply dressings and provide post-procedure care under clinical direction.
• Take and manage clinical photographs where required.
• Maintain patient dignity, comfort and confidentiality at all times.
• Accurately maintain patient records and clinical documentation.
• Support clinic operations through appointment coordination, stock management and administrative tasks.
• Ensure compliance with infection prevention, health and safety and clinical governance standards.

What We're Looking For

Essential

• Level 3 Diploma in Health and Social Care (or equivalent).
• Completed Care Certificate.
• Previous experience working as a Healthcare Assistant within a healthcare setting.
• Familiarity with basic medical terminology.
• Confident using Microsoft Office and electronic patient record systems.
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• A professional, calm and compassionate approach to patient care.

Desirable

• Experience working in dermatology, outpatient or private healthcare settings.
• Experience assisting with minor surgical or aesthetic procedures.
• Dermatology-specific training.
• Safeguarding, Basic Life Support and Infection Prevention & Control training.

Why Bupa?

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell.
• Bupa health insurance as a benefit in kind.
• An enhanced pension plan and life insurance.
• Annual performance-based bonus.
• Onsite gyms or local discounts where no onsite gym available.
• Various other benefits and online discounts.
• Access to Bupa Campus Clinical Training Academy to support career development.

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do.

We encourage all our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time. Job Area: Clinical Services. Location: Everything Skin Limited.