Healthcare Administrative Operations Manager

NHS Scotland; Wishaw; On-site; GBP 35,000 - 47,000; Full time

Benefits offered by this job

Annual leave 35 days including public

Generous NHS pension scheme

Annual incremental salary progression

Paid sick leave increasing with length

NHS discounts

Job summary

NHS Lanarkshire is seeking an Operational Admin Manager to oversee a range of administrative staff within the directorate and to improve administrative processes. You will manage day-to-day activities and drive performance improvements in clinical admin support.

Applicants should have a degree or equivalent and at least five years NHS experience, with capability to produce complex reports and manage finance-related guidance. Competitive NHS benefits apply.

Qualifications

• Minimum of 5 years extensive NHS experience.
• Experience delivering and improving clinical administrative services.
• Ability to develop policies and measure administrative performance.
• Proven ability to produce formal business reports with data analysis.

Responsibilities

• Develop performance measures to manage quality and efficiency of administrative support.
• Develop administrative policies and ensure standard processes are implemented by staff.
• Identify process failures and lead improvement work with administrative and clinical staff.
• Support day-to-day management of clinical work between secretaries to ensure equitable standards.

Skills

NHS experience

Clinical administrative services

Data analysis

Policy development

Education

Degree level or equivalent

Job description

NHS Lanarkshire is seeking an Operational Admin Manager to oversee a range of administrative staff within the directorate and to improve administrative processes. You will manage day-to-day activities and drive performance improvements in clinical admin support.

Applicants should have a degree or equivalent and at least five years NHS experience, with capability to produce complex reports and manage finance-related guidance. Competitive NHS benefits apply.