Healthcare Admin Manager - Lead Non-Clinical Ops

The Methodist Church in Britain; Hurstpierpoint; On-site; GBP 36,000 - 48,000; Full time

Job summary

Mid Sussex Health Care is seeking an Administration Manager to lead the non-clinical team across three GP sites. You will oversee reception, general offices, rotas, holidays, appraisals and ensure CQC compliant systems, supporting the Practice Business Partner.

The role requires proven leadership, experience in performance management, and a management qualification. Flexibility beyond core hours and strong communication with staff and patients are essential.

Qualifications

• Good standard of education with excellent literacy and numeracy.
• Leadership or management qualification is essential.
• Experience in performance management and staff development.

Responsibilities

• Leading the non-clinical team and supporting the Practice Business Partner.
• Overseeing reception and general offices across three GP sites.
• Organising rotas, holidays, and staff training records.
• Ensuring systems are compliant with CQC standards.
• Leading complaint investigations and supporting responses.

Skills

Leadership

Staff development

IT literacy

Communication

Time management

Education

Leadership/management qualification

A-level or equivalent

Tools

SystmOne

Job description

Mid Sussex Health Care is seeking an Administration Manager to lead the non-clinical team across three GP sites. You will oversee reception, general offices, rotas, holidays, appraisals and ensure CQC compliant systems, supporting the Practice Business Partner.

The role requires proven leadership, experience in performance management, and a management qualification. Flexibility beyond core hours and strong communication with staff and patients are essential.