Healthcare Account Manager

Nuffield Health Brentwood; Wolverhampton; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join Nuffield Health as a Healthcare Account Manager at Wolverhampton Hospital, focusing on building relationships to drive patient referrals. In this permanent role, you will collaborate with various stakeholders to enhance service awareness and improve patient engagement. With a supportive work environment and a comprehensive benefits package, your journey starts here.

Benefits

Free gym membership

Health assessments

Retail discounts

Pension options

Qualifications

• Excellent written and verbal communication skills required.
• Proactive self-starter with the ability to work independently.
• Proficiency in social media use needed.

Responsibilities

• Build and maintain relationships with patient referral sources.
• Enhance awareness of Nuffield Health services among referrers.
• Use analytics to optimize relationships with existing and new referrers.

Skills

Communication

Teamwork

Influencing

Proactivity

Social Media

Job description

Healthcare Account Manager

Wolverhampton Hospital | Sales and Business Development | Permanent | Full time

Competitive salary, depending on experience

37.5 hours per week

At Nuffield Health the UKs largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

Our Healthcare Account Manager will deliver the hospitals marketing strategy and our charitable purpose. A key requirement for Nuffield Health is to improve the efficiency and volume of B2B patient referrals from GP’s, Physiotherapists, Osteopaths, Ophthalmologists and Large/Medium Corporates, as well as other potential groups. This is a field-based business development role, with accountability for delivering targeted referrals and revenue across the Nuffield Health portfolio within a wide radius of your hospital location.

As our Healthcare Account Manager, you will:

• Build effective and productive relationships with current and potential patient referral sources, with the objective of driving revenue into Nuffield Health

• Drive and enhance awareness amongst referrers of Nuffield Health’s hospital service lines and strategic imperatives

• Build multiple level relationships with referrers and develop a full understanding of their day-to-day pain points and opportunities. Ensure that these issues and opportunities are fed back to the business, in order to inform positive change. These may include Primary Care, local SMEs, Corporates and whoever else is appropriate within the Local Health Economy

• Work effectively with your Director of Operations, and collegiately with key internal partners such central marketing and central client account teams

• Input into the formulation of the annual/quarterly Events Calendar, and host and/or participate in Seminars and Educational Programmes for various stakeholder audiences

• Use analytics and insights to ensure optimal use of time and resource, on both existing and new referrers

• Build relationships across Nuffield Health to ensure we align our breadth of specialities for the benefit of the referring organisation

To succeed as a Healthcare Account Manager, you will need:

• Excellent written and verbal communication skills

• A proactive, enthusiastic, self-starter with the ability to work on own initiative without supervision

• Ability to influence diverse sets of audiences

• Proven ability to work effectively in a team

• Excellent interpersonal, communication and presentation skills

• Proficiency in social media use

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

It starts with you.