Health & Work Coach: Personalised Employability & Wellbeing

Carrington Blake Recruitment; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Lewisham Council is seeking an experienced Health and Work Coach to join the Lewisham Works WorkWell programme. You will provide personalised employment, wellbeing and coaching support to Lewisham residents managing health conditions and aiming to return to work.

You will manage your own caseload and work one-to-one with participants through face-to-face, online and telephone appointments, helping with CVs, job searching, interviews and potential workplace adjustments.

Qualifications

• Experience managing a caseload of participants.
• Strong knowledge of employment, employability, IAG or coaching services.
• Understanding of how health and wellbeing can affect employment.
• Experience developing personalised support or action plans.
• Excellent communication and interpersonal skills.
• Experience working with partner organisations and making referrals.
• Strong organisational and time-management skills.
• Good IT skills with CRM, Teams, SharePoint and MS Office.
• Professional qualification in IAG, coaching or equivalent.

Responsibilities

• Provide personalised employment, wellbeing and employability coaching to WorkWell participants.
• Assess participants’ health, wellbeing and employability needs and develop individual action plans.
• Support residents with CVs, job searching, interview preparation and career guidance.
• Help participants identify appropriate workplace adjustments to support their health needs.
• Provide health and wellbeing guidance and signpost or refer participants to appropriate services.
• Manage an individual caseload and work towards agreed performance targets and service levels.
• Maintain accurate records of participant interactions, progress and outcomes.
• Work closely with primary care, health partners, employers, Jobcentre Plus, colleges and other support services.
• Develop effective referral and partnership relationships to provide joined-up support.
• Represent the Council at relevant meetings and events promoting employment and skills services.
• Support the planning and delivery of employment and wellbeing events.
• Keep up to date with local employment, health and wellbeing services and available support.

Skills

Caseload management

Employment & coaching knowledge

Communication skills

Interpersonal skills

Organisational skills

IT skills

Partnership development

Customer-focused approach

Education

Information, Advice and Guidance (IAG) qualification

Tools

CRM

Teams

SharePoint

Microsoft Office

Job description

Lewisham Council is seeking an experienced Health and Work Coach to join the Lewisham Works WorkWell programme. You will provide personalised employment, wellbeing and coaching support to Lewisham residents managing health conditions and aiming to return to work.

You will manage your own caseload and work one-to-one with participants through face-to-face, online and telephone appointments, helping with CVs, job searching, interviews and potential workplace adjustments.