Health and work coach (EK)

Carrington Blake Recruitment; Greater London; Hybrid; GBP 28,000 - 40,000; Full time

Job summary

Lewisham Council is seeking a Health and Work Coach to join Lewisham Works and support residents through the WorkWell programme. You will provide personalised health, wellbeing and employability coaching to residents facing health-related employment barriers.

You will manage your own caseload and deliver support through face-to-face, telephone and online appointments, with opportunities to work evenings or weekends for events or meetings. DBS enhanced is required.

Qualifications

• Experience in employment support, employability, coaching, careers advice or IAG is essential.
• Experience developing holistic support plans for individuals.
• Knowledge of how health and wellbeing affect employment.
• Excellent communication and interpersonal skills.
• Ability to tailor advice to individual needs and work independently.

Responsibilities

• Provide one-to-one health, wellbeing and employment support to WorkWell participants.
• Assess residents’ employability, health and wellbeing needs.
• Develop and review personalised action and support plans.
• Provide advice on CVs, job searching, applications and interview techniques.
• Offer career guidance and employment advice.
• Support participants to identify suitable workplace adjustments.
• Maintain records and monitor participant outcomes and service delivery.
• Collaborate with primary care, health services, employers and job centres.

Skills

Health and wellbeing coaching

Employment coaching

IAG (Information, Advice and Guidance)

Holistic support planning

Partnership working

Caseload management

CRM systems knowledge

MS Office (Teams/SharePoint/Excel/Word

Education

IAG or coaching qualification

Desirable: employability/health wellbeing qualification

Tools

CRM systems

Microsoft Teams

SharePoint

Excel

Word

PowerPoint

Job description

Health and Work Coach

Location: Lewisham
Grade: S01
Department: Jobs and Skills, Economy, Jobs and Partnerships
DBS: Enhanced DBS required

About the Role

We are looking for an experienced Health and Work Coach to join Lewisham Works and support residents through the WorkWell programme.

The role will provide personalised health, wellbeing and employability coaching to residents who may be experiencing physical or mental health conditions that are affecting their ability to find or remain in employment. You will work closely with participants to help them overcome barriers, develop confidence and take practical steps towards employment, training or staying in work.

You will manage your own caseload and deliver support through face-to-face, telephone and online appointments.

Key Responsibilities

• Provide one-to-one health, wellbeing and employment support to WorkWell participants.
• Assess residents’ employability, health and wellbeing needs.
• Develop and review personalised action and support plans.
• Provide advice on CVs, job searching, applications and interview techniques.
• Offer career guidance and employment advice.
• Support participants to identify suitable workplace adjustments.
• Provide health and wellbeing advice and make appropriate referrals and signposting.
• Manage an individual caseload and achieve agreed performance targets and service levels.
• Work with residents experiencing health, wellbeing and employment-related challenges.
• Build effective relationships with primary care, health services, employers, Jobcentre Plus, colleges and other support organisations.
• Develop cross-referral relationships with partner services.
• Maintain accurate records and monitor participant outcomes, including employment, training and work experience.
• Represent the Council at meetings, events and employment and skills activities.
• Support the planning and delivery of events and contribute to service development.
• Keep up to date with developments in the health, wellbeing and employability sectors.
• Work in accordance with safeguarding, equality and diversity policies and relevant legislation.

About You

We are looking for someone with experience of working directly with people facing health, wellbeing and/or employment challenges. You should be confident providing personalised advice and guidance, managing a caseload and working with a wide range of partner organisations.

You will have:

• Experience in employment support, employability, coaching, careers advice or information, advice and guidance (IAG).
• Experience developing holistic support plans with individuals.
• Knowledge of how health and wellbeing can affect someone’s ability to find or retain employment.
• Excellent communication and interpersonal skills.
• The ability to tailor advice and support to individual needs.
• Strong organisational and time-management skills.
• Experience of partnership working and making appropriate referrals.
• The ability to work independently and manage your own caseload.
• Good IT skills, including experience using CRM systems, Microsoft Teams, SharePoint, Excel, Word and PowerPoint.

Qualifications

A professional qualification in Information, Advice and Guidance, coaching or an equivalent area is required.

A qualification in employability, health or wellbeing would be desirable.

Additional Requirements

• Enhanced DBS required.
• Willingness to work occasionally at evenings and weekends for events or meetings.
• Ability to work flexibly across different locations and partner settings.
• Commitment to equality, diversity and providing accessible services to residents.

This is an excellent opportunity for an experienced Employment Adviser, Employability Adviser, Work Coach, Employment Support Adviser or Health and Work Coach to make a positive difference to residents by helping them overcome barriers to employment and improve their health and wellbeing.