Health & Work Coach – Flexible Local Roles to Return to Work

I4; Norwich; Hybrid; GBP 24,000 - 33,000; Full time

Job summary

WorkWell Norfolk is a countywide service launching in November 2026 to help people with health conditions stay in work, return after sickness, or move toward suitable employment. It is delivered by a partnership led by Future Projects.

As a Health and Work Coach, you will be the main contact for participants, providing one-to-one coaching and, with consent, working with employers on reasonable adjustments and return-to-work plans. This is a non-clinical role.

Qualifications

• Experience providing one-to-one coaching or support.
• Empathetic, non-judgemental and able to build rapport.
• Confident discussing health and work with strong listening skills.
• Organised with good IT and record-keeping.
• Willingness to learn; no formal qualification required.

Responsibilities

• Manage a caseload of around 20–25 participants (full time).
• Complete holistic assessments and co-produce Personalised Care Plans with clear goals.
• Support stay-in-work and return-to-work plans, including reasonable adjustments and phased returns.
• Provide employment coaching, including confidence building, CVs, job search and interview preparation.
• Connect participants with clinical, community, employment and specialist support through warm handovers.
• Keep accurate records and escalate safeguarding or health concerns through agreed pathways.

Skills

Coaching

Caseload management

Communication

Empathy

Job description

WorkWell Norfolk is a countywide service launching in November 2026 to help people with health conditions stay in work, return after sickness, or move toward suitable employment. It is delivered by a partnership led by Future Projects.

As a Health and Work Coach, you will be the main contact for participants, providing one-to-one coaching and, with consent, working with employers on reasonable adjustments and return-to-work plans. This is a non-clinical role.