Health and Work Coach

i4 Recruitment Ltd; United Kingdom; Hybrid; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Induction and training provided

Flexible working options

Job summary

WorkWell Norfolk is recruiting Health and Work Coaches to support participants across multiple localities in Norfolk, including Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk. Roles include one-to-one coaching, help with job search, and coordination with employers, with flexible contracting options.

The positions are non-clinical, require no formal qualification, and include induction and safeguarding training.

Qualifications

• Experience supporting people one-to-one in coaching, advice or support roles.
• Empathetic and non-judgemental, able to build rapport with diverse backgrounds.
• Confident discussing health and work with strong communication and listening skills.
• Organised with good IT and record-keeping skills.
• Willingness to learn; no formal qualification required.

Responsibilities

• Manage a caseload of around 20-25 participants (full time).
• Complete holistic assessments and co-produce Personalised Care Plans with clear goals.
• Support stay-in-work and return-to-work plans, incl. reasonable adjustments and phased returns.
• Provide employment coaching, including confidence building, CVs, job search and interview prep.
• Connect participants with clinical, community, employment and specialist support through warm handovers.
• Keep accurate records and escape safeguarding or health concerns through agreed pathways.

Skills

Coaching / mentoring

Empathy

Communication skills

Active listening

Organisation

Independent working

Job description

Health and Work Coach – WorkWell Norfolk

Location: Multiple localities across Norfolk – Norwich, North Norfolk, Breckland, Great Yarmouth, South Norfolk & Broadland, and King's Lynn & West Norfolk

Hours: Full and part time roles available

Contract: Fixed term to 31 March 2029 (extension subject to funding), with other contract types depending on the employing organisation

Salary: circa £28,500 pa (pro rata for part time). Depending on the employing organisation, local T&Cs may differ

Leave: Set by the employing organisation

Reports to: Local WorkWell Team Lead

About the Role

WorkWell Norfolk is a new countywide service launching in November 2026, helping people with health conditions stay in work, return after sickness absence or move towards suitable employment. It is delivered by a partnership of local organisations led by Future Projects.

As a Health and Work Coach, you will be the main point of contact for participants, providing one-to-one work and health coaching and, with their consent, working with employers on reasonable adjustments and return-to-work plans. This is a non-clinical role.

Key Responsibilities

• Manage a caseload of around 20-25 participants (full time).
• Complete holistic assessments and co-produce Personalised Care Plans with clear goals.
• Support stay-in-work and return-to-work plans, including reasonable adjustments and phased returns.
• Provide employment coaching, including confidence building, CVs, job search and interview preparation.
• Connect participants with clinical, community, employment and specialist support through warm handovers.
• Keep accurate records and escape safeguarding or health concerns through agreed pathways.

About You

• Experience supporting people one-to-one in a coaching, advice or support role.
• Empathetic and non-judgemental, able to build rapport with people from diverse backgrounds.
• Confident discussing health and work, with strong communication and listening skills.
• Organised, with good IT and record-keeping skills.
• Able to work independently and know when to seek advice or elevate.
• No formal qualification required, just a willingness to learn.

Where We Are Recruiting

• Future Projects: Norwich, North Norfolk and Breckland.
• Action Community Enterprises CIC (ACE): Great Yarmouth, and South Norfolk & Broadland.
• Community Action Norfolk (CAN): King's Lynn & West Norfolk.

8.5 FTE roles across six localities, which may be split into full and part time posts.

Additional Information

• Community, office and remote working, with regular travel within your locality (driving licence desirable).
• Induction and training provided, including Safeguarding.
• Appointment subject to pre-employment checks, including right to work, references and an appropriate DBS check.
• All partner organisations are committed to safeguarding and equal opportunities.