Health & Work Coach — Flexible Local Roles in Norfolk

Serve Talent; Norwich; Hybrid; GBP 26,000 - 31,000; Full time

Job summary

WorkWell Norfolk seeks a Health and Work Coach to support people with health conditions to stay in work or return to employment across multiple localities in Norfolk. This non-clinical role involves one-to-one coaching, setting goals, and coordinating with employers on reasonable adjustments.

You will manage a caseload, build personalised care plans, and connect participants with clinical, community and employment support through warm handovers. Training and safeguarding are provided.

Qualifications

• Experience supporting people one-to-one in a coaching, advice or support role.
• Empathetic and non-judgemental, able to build rapport with people from diverse backgrounds.
• Confident discussing health and work, with strong communication and listening skills.
• Organised with good IT and record-keeping skills.

Responsibilities

• Manage a caseload of around 20-25 participants (full time).
• Complete holistic assessments and co-produce Personalised Care Plans with clear goals.
• Support stay-in-work and return-to-work plans, including reasonable adjustments and phased returns.
• Provide employment coaching, including confidence building, CVs, job search and interview preparation.
• Connect participants with clinical, community, employment and specialist support through warm handovers.
• Keep accurate records and escalate safeguarding or health concerns through agreed pathways.

Skills

Coaching

Empathy

Communication

Organisational skills

Job description

WorkWell Norfolk seeks a Health and Work Coach to support people with health conditions to stay in work or return to employment across multiple localities in Norfolk. This non-clinical role involves one-to-one coaching, setting goals, and coordinating with employers on reasonable adjustments.

You will manage a caseload, build personalised care plans, and connect participants with clinical, community and employment support through warm handovers. Training and safeguarding are provided.