Health Visiting Admin Support INTERNAL

Betsi Cadwaladr University Health Board; Pwllheli; On-site; GBP 18,000 - 24,000; Full time

Job summary

Betsi Cadwaladr University Health Board in Wales is seeking an administrative assistant to support Health Visiting teams. You will handle clerical duties and maintain patient information with accuracy, ensuring efficient service delivery to families with pre-school children.

The role involves liaising with health professionals and the public, handling enquiries, and supporting a confidential and sensitive workload as part of a multidisciplinary team.

Responsibilities

• Provide and admin & clerical support to the Health Visiting teams within their allocated bases.
• Correct and accurate use of patient information using the patient administration systems including the Child Health System.
• To maintain case notes in good condition.
• You will be able to find a full Job description and Person Specification attached within the supporting documents.

Job description

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD

Main duties of the job

To be an effective member of a multidisciplinary Health Visiting Team that promote the health and wellbeing of pre-school aged children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the Health Visiting Team and assist in the smooth running of the service. The post holder deals with highly sensitive and confidential issues relating to issues affecting the clients and their families.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

• Undertake clerical and word processing duties as directed by the team.
• Deal with enquiries either on the telephone or face to face from health professionals, colleagues and the public, under the guidance of the Health Visiting Team.
• File reports / letters or relevant information following relevant protocols.
• Dealing with incoming and outgoing mail and distribute accordingly.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales.

Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed Job Description And Main Responsibilities

Provide and admin & clerical support to the Health Visiting teams within their allocated bases.

Correct and accurate use of patient information using the patient administration systems including the Child Health System.

To maintain case notes in good condition.

You will be able to find a full Job description and Person Specification attached within the supporting documents.

Person specification

Qualifications/ Experience

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Welsh Speaker
• Knowledge of NHS processes

Skills

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Welsh Speaker