Health Visiting Admin Support -INTERNAL

Betsi Cadwaladr University Health Board; Caernarfon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Welsh language support

Job summary

Betsi Cadwaladr University Health Board (BCUHB) North Wales seeks an admin/clerical support member for the Health Visiting teams. You will handle high‑level administrative tasks, manage patient information in systems like the Child Health System, and maintain case notes with confidentiality.

The role notes Welsh language desirability and welcomes Welsh and/or English speakers. It is part of a multidisciplinary health visiting service across North Wales.

Qualifications

• Admin & clerical office skills required.
• Welsh speaker desirable.
• NHS knowledge and processes desirable.

Responsibilities

• Provide and admin & clerical support to the Health Visiting teams within their allocated bases.
• Correct and accurate use of patient information using the patient administration systems including the Child Health System.
• To maintain case notes in good condition.

Skills

Admin & clerical office skills

Welsh speaker

Job description

Job Overview

To be an effective member of a multidisciplinary Health Visiting Team that promote the health and wellbeing of pre-school aged children in a designated caseload. To provide and organise a comprehensive high level, efficient, accurate and prompt administrative service to the Health Visiting Team and assist in the smooth running of the service. The post holder deals with highly sensitive and confidential issues relating to issues affecting the clients and their families.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Undertake clerical and word processing duties as directed by the team.

• Deal with enquiries either on the telephone or face to face from health p professionals, colleagues and the public, under the guidance of the Health Visiting Team. File reports / letters or relevant information following relevant protocols. Dealing with incoming and outgoing mail and distribute accordingly.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed Job Description And Main Responsibilities

Provide and admin & clerical support to the Health Visiting teams within their allocated bases.

Correct and accurate use of patient information using the patient administration systems including the Child Health System.

To maintain case notes in good condition.

Person specification

Essential criteria

• Qualifications
• Experience
• Knowledge
• Skills
• Personal Qualities

Desirable criteria

• Welsh Speaker
• NHS Knowledge and processes

Skills

Essential criteria

• Admin & clerical office skills