Health Records & GDPR Case Handler

Betsi Cadwaladr University Health Board; Llandudno; Sur place; GBP 23 000 - 29 000; Plein temps

Résumé du poste

Betsi Cadwaladr University Health Board is seeking an Access to Health Records Case Handler to support compliance with GDPR and the Data Protection Act 2018. The role focuses on processing subject access requests for patient records, maintaining confidentiality, and delivering timely, accurate services in a busy office environment.

The post offers training, with base sites at Wrexham Maelor Hospital or Llandudno General Hospital, and requires strong communication, organisation, and the ability

Qualifications

• Strong communication skills and the ability to work under pressure.
• Organised and process-driven with attention to detail.
• Ability to manage a busy caseload and prioritise effectively.
• Experience with handling confidential information and data protection procedures.

Responsabilités

• Support the delivery of data protection compliance for subject access requests.
• Locate, extract and scan patient records in a timely, accurate manner.
• Escalate delays or issues to ensure adherence to legislative timescales.
• Serve as a first point of contact within ATHR to coordinate case handling.

Connaissances

Strong communication

Highly organised

Process driven

Accountability

Excellent written skills

Formation

NVQ Level 3 or equivalent

Outils

Microsoft Office

Description du poste

Betsi Cadwaladr University Health Board is seeking an Access to Health Records Case Handler to support compliance with GDPR and the Data Protection Act 2018. The role focuses on processing subject access requests for patient records, maintaining confidentiality, and delivering timely, accurate services in a busy office environment.

The post offers training, with base sites at Wrexham Maelor Hospital or Llandudno General Hospital, and requires strong communication, organisation, and the ability