Health Records Access Specialist

NHS; Llandudno; Remote; GBP 27,000 - 28,000; Full time

Job summary

Betsi Cadwaladr University Health Board (North Wales) is recruiting for an Access to Health Records Case Handler at Llandudno General Hospital. The role supports GDPR compliance and Data Protection Act requirements, handling subject access requests for patient records within a busy service.

The post involves processing records, maintaining confidentiality, and coordinating with the ATHR team. Welsh language ability is desirable; travel between sites may be required.

Qualifications

• NVQ Level 3 or equivalent qualification/ work experience.
• Knowledge of GDPR 2018, Data Protection Act 2018, and Access to Health Records Act 1990.
• Understanding of confidentiality and data handling principles.
• Evidence of continual professional development (CPD).
• Experience of managing multiple document types and ICT systems.

Responsibilities

• Support ATHR Service to ensure compliance with GDPR/DP Act and related legislation.
• Locate, extract, and scan patient records for subject access requests in a timely manner.
• Be the first point of contact within the Health Board for ATHR caseloads and ensure efficient end-to-end processing.
• Escalate delays to meet legislative timescales and maintain audit trails.
• Demonstrate ability to work autonomously and travel between sites as required.

Skills

Strong communication skills

Experience with Microsoft packages

Administrative experience

Autonomous working

Accuracy under pressure

Education

NVQ Level 3 or equivalent

Tools

Microsoft Office

Job description

Betsi Cadwaladr University Health Board (North Wales) is recruiting for an Access to Health Records Case Handler at Llandudno General Hospital. The role supports GDPR compliance and Data Protection Act requirements, handling subject access requests for patient records within a busy service.

The post involves processing records, maintaining confidentiality, and coordinating with the ATHR team. Welsh language ability is desirable; travel between sites may be required.