Health Club Team Member

QHotels Ltd.; Grantham; Hybrid; GBP 12,000 - 21,000; Full time

Benefits offered by this job

Free health club membership

Discounts on golf

Discounts across The QHotels Group

Family & Friends discounts

Training & course fees

Learning & development

Employee Assistance Program

Refer a friend

Free parking

And……much, much more!

Job summary

Belton Woods Hotel, Spa & Golf Resort, part of The QHotels Collection, is in Grantham and seeks friendly staff for our health club and spa team. You will welcome guests, handle bookings, assist with memberships, and help maintain high cleanliness standards across public areas.

The role offers training support, access to development opportunities, and employee benefits including free parking and staff discounts within The QHotels Collection.

Qualifications

• Minimum Level 2 Personal Trainer / Fitness Instructor or equivalent.
• Excellent customer service and communication skills.
• Able to work under pressure and multitask.

Responsibilities

• Welcome guests and greet them in the health club.
• Support with bookings, membership sales and enquiries.
• Maintain cleanliness of health club and spa areas.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

Level 2 Fitness Instructor

Job description

Do you pride yourself on providing outstanding guest service?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Welcome and greet guests,make health club bookings, support with membership sales and enquires, carry out daily checks and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.You’ll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalentwould bepreferred
• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Spa Opening Times: Monday - Friday, 10:00am – 18:00pm | Saturday, 9:00am – 18:00pm | Sunday, 9:00am – 17:00pm

Health Club Opening Times: Monday - Friday, 6:30am - 21:00pm | Saturday & Sunday, 7:30am - 19:30pm

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity,inclusion,and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze fromGreen Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.