Health Club Team Member

QHotels Ltd.; Grantham; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free parking

Health club membership (free)

Discounts across golf

Discounts across QHotels Collection

Family & Friends discounts

Training & professional qualifications

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Job summary

Belton Woods Hotel, Spa & Golf Resort in Grantham is seeking a qualified Fitness Instructor to welcome guests, conduct gym inductions and support membership sales. You will maintain cleanliness across health club and spa areas and help retain members through regular re-assessments.

A Level 2 fitness qualification and strong customer service are essential. The role is based on-site at the Belton Woods venue, with opportunities to contribute to the health club retention strategy and provide

Qualifications

• Must have Personal Trainer / Fitness Instructor Level 2 qualification or equivalent.
• Excellent customer service and communication skills.
• Ability to work under pressure and multi-task.
• Strong attention to detail.

Responsibilities

• Greet guests and welcome them to the health club.
• Make health club bookings and support membership sales and enquiries.
• Carry out daily checks and gym inductions for new members and regular re-assessments.
• Ensure public areas of the health club and spa are clean and well maintained.
• Support with gym and spa cleanliness and maintain high standards.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

Personal Trainer Level 2 qualification or equivalent

Job description

Do you pride yourself on providing outstanding guest service?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and enquires, carry out daily checks and conduct gym inductions for all new members and regular gym re‑assessments as part of the health club retention strategy.

You'll be required to support with the cleanliness of the health club and spa areas ensuring all public areas are kept to the highest standards of cleanliness.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would bepreferred
• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Spa Opening Times: Monday - Friday, 10:00am - 18:00pm | Saturday, 9:00am - 18:00pm | Sunday, 9:00am - 17:00pm

Health Club Opening Times: Monday - Friday, 6:30am - 21:00pm | Saturday & Sunday, 7:30am - 19:30pm

Curious to find out more?

Belton Woods Hotel, Spa & Golf Resort is located in Grantham and is a 4*, 136-bedroom property. Our hotel is set in acres of woodland with a 36-hole golf complex which has hosted numerous PGA tournaments. The dining options include the Modern restaurant, The Claret Jug and the Stylish bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, jacuzzi, sauna, steam room, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.