Health Club Supervisor

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free health club membership

Staff discounts across The QHotels

Training support with course fees

Learning & development opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

Oxford Belfry Hotel & Spa in Thame is seeking a Health Club Supervisor to lead daily operations of the on-site health club and ensure outstanding guest service. You will collaborate with the Health Club Manager to maximise sales and memberships while upholding health and safety standards.

The role requires previous supervision in a health club and a Level 2 Fitness Instructor qualification. Benefits include free health club membership, staff discounts across The QHotels Collection, training

Qualifications

• Previous experience supervising a health club team.
• Level 2 Fitness Instructor qualification or equivalent.
• Qualifications in water testing, pool plant and pool lifeguard/responder.
• Excellent customer service and communication skills.

Responsibilities

• Oversee daily operations of the health club and ensure high customer service levels.
• Support Health Club Manager to maximise sales and membership opportunities.
• Ensure health and safety procedures are followed to maintain a safe environment.
• Engage with guests and promote membership options.

Skills

Team supervision

Customer service

Communication

Education

Level 2 Fitness Instructor

Pool lifeguard/responder

Water testing qualifications

Job description

Do you have a love for inspiring health & fitness?

Are you passionate about providing outstanding service to guests?

The important stuff:

Free health club membership (T&Cs apply)
Discounts across The QHotels Collection
Family & Friends discounts in hotels across The QHotels Collection
Support with training & professional qualifications, including course fees!
Various learning & development available
Access to an Employee Assistance Program – Hospitality Action
Refer a friend scheme
FREE parking
AND……much, much more!

What will I do?

Control the health club from an operational level, always ensuring high customer service levels making sure to carry out daily health & safety procedures ensuring a safe environment for all users of the health club facilities. You will support the Health Club Manager to ensure that you and the team are maximising on all sales and membership sale opportunities.

Is this the role for me?

Previousexperience supervising a team within a healthclub
Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be a distinctadvantage
Qualifications in water testing, pool plant andpool lifeguard/responder
Excellent customer service and communication skills

Spa Opening Times: Monday - Sunday 10:00am - 18:00pm

Health Club Opening Times: Monday - Friday 6:30am - 20:30pm | Saturday & Sunday 8:00am - 19:00pm

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4*, 154-bedroom property and has the Spires restaurant and bar & lounge area, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.