Health Care Support Worker - Surgical Specialities

NHS National Services Scotland; Glasgow; On-site; GBP 22,000 - 24,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Job summary

NHS Greater Glasgow and Clyde is seeking a Band 3 Health Care Support Worker for Ward 2C, a dynamic surgical hub delivering patient care across ENT, General Surgery, Urology and Radiology. You will work with nursing and multidisciplinary teams to support observations, bladder scanning and phlebotomy tasks.

The role requires flexibility, strong communication, and the ability to work under pressure in a busy hospital environment. PVG/Disclosure checks may apply.

Qualifications

• Experience in a caring environment or care-related role.
• Ability to work effectively with people and as part of a multidisciplinary team.
• Good written and verbal communication skills.
• Basic IT skills.

Responsibilities

• Undertake and record patient observations.
• Support ward housekeeping and task hygiene activities.
• Carry out bladder scanning.
• Perform venepuncture within the phlebotomy clinic.
• Maintain high standards of care and communicate effectively with patients and colleagues.
• Work across a range of surgical specialties.

Skills

Caring environment experience

Team collaboration

Communication skills

Basic IT skills

Work under pressure

Flexible working

PVG/Disclosure check

Tools

PVG Scheme

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

We are currently looking to recruit a Band 3 Health Care Support Worker to join our team within Ward 2C, a dynamic surgical hub that plays an important role in the delivery of patient care across the South Sector. Working as part of the nursing and multidisciplinary team, you will contribute to delivering a high standard of patient care across a range of specialties including ENT, General Surgery, Urology and Radiology.

Candidates should be aware that sponsorship eligibility for some Health Care Support Worker roles will be affected by changes to UK immigration requirements from January 2027. Given the time required to complete recruitment, pre-employment checks and sponsorship processes, NHS Greater Glasgow and Clyde cannot guarantee sponsorship for candidates who may require it to take up this post.

Duration, Location, and Working Pattern:

Permanent Role

Gartnavel General Hospital

36 Hours per week - 12-hour shifts and will vary weekly

Key responsibilities:

As a Health Care Support Worker, you will work closely with nursing and multidisciplinary colleagues to provide safe, effective and person-centred care. Duties include undertaking and recording patient observations, supporting housekeeping activities within the ward environment, carrying out bladder scanning, and performing venepuncture within the phlebotomy clinic situated between wards. You will be expected to maintain high standards of care, communicate effectively with patients and colleagues, and contribute positively to the smooth running of the service while working across a variety of surgical specialities.

Knowledge, training, qualifications and/or experience required to do the job:

Essential:

• Experience working within a caring environment or care-related role.
• Ability to work effectively with people and as part of a multidisciplinary team.
• Good written and verbal communication skills.
• Basic IT and computer skills.
• Ability to work under pressure while maintaining safe and effective patient care.
• Flexible approach to service delivery and working patterns.
• PVG Scheme Membership/Disclosure Scotland check (or willingness to obtain).

Desirable:

• Evidence of ongoing learning and development relevant to healthcare.
• Experience undertaking clinical tasks such as observations, venepuncture or bladder scanning.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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