Healthcare Support Worker Neurosurgical & OMFS Theatres

NHS National Services Scotland; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days annual leave

Cycle to Work Scheme

Bursary scheme

Learning opportunities

Holiday enhancements

Job summary

NHS Greater Glasgow and Clyde’s Institute of Neurological Sciences at Queen Elizabeth University Hospital seeks a Band 3 Healthcare Support Worker to join the Neurosurgical & OMFS Theatre team. You will support registered nurses, assist with daily living activities, monitor vital signs, and help maintain a safe, clean environment.

Permanent role, 36 hours per week across Monday to Sunday with late nights, weekends and on-call when required.

Qualifications

• Previous experience in a healthcare or caring environment.
• Ability to prioritise workload and work effectively with minimal supervision.
• Experience working as part of a multidisciplinary team.
• Effective written, verbal, literacy and numeracy skills.
• Understanding of basic patient care principles.

Responsibilities

• Provide direct patient care and practical support within the Neurosurgical & OMFS Theatre service.
• Assist patients with activities of daily living and monitor vital signs.
• Support wound care and delegated clinical procedures; maintain accurate patient records.
• Prepare equipment and procedural areas; maintain stock levels and a safe environment.
• Recognise and report changes in patient condition; contribute to service improvement.

Skills

Healthcare experience

Prioritisation

Teamwork

Communication skills

Basic IT skills

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen to join the Neurosurgical & OMFS Theatre team as a Band 3 Healthcare Support Worker within the Institute of Neurological Sciences at the Queen Elizabeth University Hospital. This regional service provides specialist neurosurgical, neurology and oral and maxillofacial (OMFS) care across the West of Scotland. As part of a multidisciplinary team, you will support registered nursing staff in delivering high-quality, patient-centred care to patients with complex acute conditions. The successful candidate will demonstrate flexibility, compassion, strong teamwork skills and a commitment to continuous professional development. Previous healthcare experience within a surgical environment is essential. This post is subject to PVG Scheme Membership / Disclosure Scotland checks.

Candidates should be aware that sponsorship eligibility for some Health Care Support Worker roles will be affected by changes to UK immigration requirements from January 2027. Given the time required to complete recruitment, pre-employment checks and sponsorship processes, NHS Greater Glasgow and Clyde cannot guarantee sponsorship for candidates who may require it to take up this post.

Duration, Location, and Working Pattern:

Permanent Role

Queen Elizabeth University Hospital

36 Hours per week (Monday - Sunday, Late Nights/Weekends and On-Call when required)

Key responsibilities:

As a Healthcare Support Worker, you will provide direct patient care and practical support within the Neurosurgical & OMFS Theatre service, working alongside registered nurses and the wider multidisciplinary team. The role involves assisting patients with activities of daily living, monitoring and recording vital signs, supporting wound care and other delegated clinical procedures, maintaining accurate patient records, collecting specimens, preparing equipment and procedural areas, maintaining stock levels, and ensuring a safe and clean environment. You will be expected to recognise and report changes in patient condition, support patients and relatives with empathy and professionalism, participate in service improvement initiatives, and contribute to the effective day-to-day running of the department. The post holder will regularly work independently within agreed competencies, while seeking guidance from registered nursing staff when required.

Knowledge, training, qualifications and/or experience required to do the job:

• Previous experience working within a healthcare or caring environment
• Ability to prioritise workload and work effectively with minimal supervision.
• Experience working as part of a multidisciplinary team.
• Effective written, verbal, literacy and numeracy skills.
• Knowledge of basic patient care principles.
• Knowledge of clinical observations and recognising changes in patient condition.
• Understanding of healthcare policies, procedures and standard operating practices.
• Ability to carry out assigned tasks effectively in a busy clinical environment.
• Completion of the Healthcare Support Worker Competency Profile within the required timeframe.
• SVQ qualification (or working towards one) is desirable.
• Evidence of ongoing personal and professional development.
• Willingness to undertake mandatory induction training and local competency programmes.
• Ability to develop additional clinical competencies relevant to the role.
• Basic IT and computer skills.
• Commitment to maintaining up-to-date knowledge and participating in continuing professional development.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Rachel Ansari, Senior Charge Nurse, 0141 201 2134, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.