Health and Safety Manager

Merlin Entertainments; Windsor; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Salary

33 days holiday

Merlin Annual Passes

Merlin Magic Pass

Company bonus

Private pension

Lego discount

On-site discount

Training & development

Plus more

Job summary

Merlin Entertainments’ LEGOLAND Windsor Resort in Windsor seeks a Health and Safety Manager to uphold and enhance safety across the resort. You will lead the onsite safety team, manage audits, investigate incidents and drive continuous improvement while aligning with Merlin strategies and legislation.

You will oversee safety training, recruitment, on-call rota, and CAPEX costing, ensuring proactive safety practices and robust reporting across all departments.

Qualifications

• 2-4 years' experience delivering health & safety in a visitor-facing environment is essential.
• Minimum NEBOSH General Certificate (essential), with NEBOSH Diploma or NVQ Level 6 desired
• Strong commitment to ongoing development and proactive commitment to remaining up to date with legislation, case law, industry trends and internal policy
• Excellent communication and influencing skills, with the ability to engage effectively at all levels
• Approachable, supportive leadership style with an open-door mindset
• Strong presentation and report-writing skills

Responsibilities

• Support Health & Safety Director to promote a proactive safety culture across the Resort.
• Establish, maintain and improve the safety management system to align with Merlin strategy and legislation.
• Lead safety assurance programme including internal audits and third-party actions.
• Investigate incidents, near misses and accidents and prepare root-cause reports.
• Monitor safety performance trends and implement improvements to mitigate risks.
• Oversee personal accident claims management and promote a positive safety culture.
• Manage Health and Safety Team recruitment, training, development and performance.
• Run the Safety On-Call rota and provide out-of-hours safety support.
• Identify and cost CAPEX priorities for safety-related improvements as SME for managers.

Skills

Communication

Leadership

Report writing

Influencing

Education

NEBOSH General Certificate

NEBOSH Diploma or NVQ Level 6

Job description

Location: LEGOLAND Windsor Resort, Windsor, SL4 4AY

Hours: 37.5 hours per week, flexibility to work 1 day at home

Contract Type: Permanent, salaried

We are recruiting for Health and Safety Manager to join our Team!

The Health and Safety Manager will support the Health and Safety Director in promoting a positive and proactive safety culture across the Resort, helping to ensure that safety remains simple, relevant and embedded into everyday working practices. A key part of your responsibilities will involve establishing, maintaining and continuously improving the Resort’s safety management system so that it aligns with both wider Merlin strategy and is compliant with legislative policies, standards and wider safety initiatives.

You will play a critical role in developing and maintaining the Resort’s safety assurance programme. This includes supporting internal audit activity, responding to actions raised by third-party audits and working closely with managers to ensure safety plans are implemented effectively. You will also investigate safety incidents, near misses and accidents, preparing thorough reports that identify both immediate and root causes, as well as carrying out statutory reporting when required.

A significant part of the position involves monitoring safety performance trends, identifying potential risks and implementing best practice improvements to mitigate future risk. You will oversee the personal accident claims management process and help promote a fair, transparent and positive safety culture across the Resort.

As the manager of the onsite Health and Safety Team, you will lead on recruitment, training, personal development and performance management, ensuring the team is engaged, capable and supported. You will also manage the Safety On-Call rota to ensure that safety advice is available at all times, including out-of-hours response when needed. In addition, you will support the Health and Safety Director in identifying and costing CAPEX priorities for safety-related improvements and act as a subject matter expert for managers, employees and third parties across the Resort.

Qualifications & Experience

• 2-4 years' experience delivering health & safety in a visitor-facing environment is essential
• Minimum NEBOSH General Certificate (essential), with NEBOSH Diploma or NVQ Level 6 desired
• Strong commitment to ongoing development and proactive commitment to remaining up to date with legislation, case law, industry trends and internal policy
• Excellent communication and influencing skills, with the ability to engage effectively at all levels
• Approachable, supportive leadership style with an open-door mindset
• Strong presentation and report-writing skills

Benefits

• A competitive annual salary
• 33 days holiday (including bank holidays)
• 'Enjoy the Ride' Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year's service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more...

Pay Range

Competitive